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- Tasks: Support the Aftersales Manager in daily operations and lead a motivated team.
- Company: Franchised motor dealership in Wembley, known for exceptional customer service.
- Benefits: Competitive rewards package and generous annual leave.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in a main dealer setting and a passion for service excellence.
- Other info: Great opportunity for career growth in a thriving dealership.
The predicted salary is between 36000 - 60000 £ per year.
A franchised motor dealership in Wembley, England, is looking for an Assistant Aftersales Manager to support the Aftersales Manager in operations. The ideal candidate will have experience in a main dealer setting and be driven to achieve exceptional customer service.
Key responsibilities include:
- Overseeing day-to-day operations
- Motivating the team
- Maximizing resource efficiency
This role offers competitive benefits including a leading rewards package and generous annual leave.
Senior Aftersales Team Lead | Service Excellence in Wembley employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Aftersales Team Lead | Service Excellence in Wembley
✨Tip Number 1
Network like a pro! Reach out to people in the motor dealership industry, especially those who work in aftersales. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their service excellence and how you can contribute to it.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – make it your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Aftersales Team Lead | Service Excellence in Wembley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a main dealer setting. We want to see how your skills align with the role of Senior Aftersales Team Lead, so don’t be shy about showcasing your achievements in customer service and team management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about aftersales and how you can contribute to our mission of service excellence. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Leadership Skills: As a Senior Aftersales Team Lead, motivating your team is key. In your application, share examples of how you've successfully led teams in the past. We want to know how you inspire others and maximise resource efficiency!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Intoloop
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor dealership industry, especially in aftersales. Familiarise yourself with common challenges and best practices in customer service within a main dealer setting. This will show that you're not just interested in the role but also understand the nuances of the business.
✨Showcase Your Leadership Skills
As a Senior Aftersales Team Lead, you'll need to motivate and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlight how you can inspire others to achieve exceptional customer service.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to aftersales management. Think about how you would handle difficult customers or resolve team conflicts. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the role and the company. Inquire about their current aftersales strategies or how they measure customer satisfaction. This shows that you’re proactive and genuinely interested in contributing to their success.
