At a Glance
- Tasks: Be the first point of contact for customers and ensure exceptional service.
- Company: Join a prestigious motor dealership known as the best employer in the North West.
- Benefits: Enjoy a competitive salary with opportunities for bonuses and a supportive work environment.
- Why this job: Gain valuable experience in customer service while working in a dynamic automotive setting.
- Qualifications: Previous experience in a customer service role, ideally within a prestige dealership, is required.
- Other info: Full-time position with Monday to Friday hours and occasional Saturday shifts.
The predicted salary is between 22800 - 28800 £ per year.
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Prestige Franchised Motor Dealership – Bolton
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team.
Prestige Franchised Motor Dealership – Bolton
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team.
Salary: £28,575 Basic | £32,075 OTE
Working Hours: Monday to Friday: 8am to 6pm | Saturdays: 8:30am – 12:30pm (1 in 3)
- As a service advisor you will be the first point of contact for customers in the Aftersales department.
- You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.
- Dealing with customers\’ requirements for service and repair work in an efficient and courteous manner.
- To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service.
- You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.
- Must have experience in the role, ideally within a prestige dealership.
Do you have experience in a customer service advisor role? If yes, apply today with an up to date CV!
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you\’ll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
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Seniority level
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Seniority level
Mid-Senior level
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Employment type
Full-time
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Administrative and Support Services
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Service Advisor employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the prestige dealership. Understanding their unique selling points will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your customer service skills, particularly in handling complaints and upselling. Being able to showcase your ability to provide exceptional customer experiences will set you apart from other candidates.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have experience in prestige dealerships. They can provide valuable insights and may even refer you to the position, increasing your chances of landing the job.
✨Tip Number 4
Prepare for potential interview questions by practising responses that highlight your previous experience as a Service Advisor. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor, especially in a prestige dealership. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and experience. Mention specific examples of how you've delivered exceptional customer service in previous roles.
Highlight Communication Skills: Since the role involves liaising with customers, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with clients in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Intoloop
✨Know the Company
Before your interview, take some time to research Intoloop and their values. Understanding their reputation as a top motor trade employer in the North West will help you align your answers with what they value in a Service Advisor.
✨Showcase Your Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, demonstrating your ability to provide a great customer experience.
✨Familiarise Yourself with the Role
Review the job description thoroughly and be ready to discuss how your previous experience aligns with the responsibilities of checking vehicles in and out, liaising with customers, and promoting additional services.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.