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- Tasks: Join our team as a Service Advisor, coordinating tasks and ensuring top-notch customer service.
- Company: Intoloop is a leading automotive recruitment firm with a strong reputation in the UK motor trade.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for career growth in a supportive environment.
- Why this job: This role offers hands-on experience in a dynamic industry, perfect for those passionate about customer service.
- Qualifications: No specific qualifications required; just bring your confidence and motivation to excel!
- Other info: Work full-time, Monday to Friday, with occasional Saturday shifts. Join us and drive your career forward!
The predicted salary is between 24000 - 32000 £ per year.
Intoloop Reading, England, United Kingdom
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Intoloop Reading, England, United Kingdom
2 days ago Be among the first 25 applicants
Join to apply for the Service Advisor role at Intoloop
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Automotive Business – Reading
Are you confident, motivated, and passionate about delivering top-tier customer service? Our client is looking for a dedicated Service Advisor to join their growing team in Reading.
Salary: £28,000 – £40,000 per annum, plus bonuses
Hours: Monday to Friday 8am to 6pm, with 1 in 3 Saturdays on a rota – 08:30am to 12:30pm
Responsibilities
- Coordinate workflow and allocate tasks to technicians
- Handle customer enquiries efficiently, ensuring high customer satisfaction
- Provide technical guidance and support to your team
- Evaluate customer service and repair needs based on vehicle health checks
- Assist in service reception when required
- Maintain accurate customer records and adhere to warranty and dealership policies
Be part of a company that values your input, rewards your efforts, and encourages career growth. Ready to drive your career forward? Apply today!
About the employer
The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have strong relationships with clients and candidates across the country. If you are an experienced automotive professional, we want to hear from you. Rest assured, you\’ll be dealing with a person, not just a consultant!
Due to high application volume, we can only respond to candidates who meet the criteria. Your CV will be retained in our database for future suitable vacancies. We will never send your CV without your permission.
Additional details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Customer Service
- Industries: Administrative and Support Services
Referrals can increase your chances of interviewing at Intoloop by 2x.
Job locations and recent postings
Various locations in England, UK, with recent postings in Reading, Guildford, Wokingham, and others.
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Service Advisor employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the latest trends and technologies. This knowledge will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios with friends or family. Being able to handle difficult customer situations confidently can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the automotive field, either through social media platforms like LinkedIn or local industry events. Building connections can lead to valuable insights and potential referrals.
✨Tip Number 4
Research Intoloop and their client’s values and mission. Tailoring your approach to align with their culture can make a significant impact during the interview process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service Advisor position. Tailor your application to highlight relevant experience and skills that match what Intoloop is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, particularly in the automotive sector. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to deliver top-tier customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and the automotive industry. Mention specific examples of how you've successfully handled customer enquiries or coordinated tasks in previous roles to showcase your suitability for the position.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Intoloop
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to deliver top-tier customer service is crucial. Prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues, demonstrating your commitment to customer satisfaction.
✨Understand the Automotive Industry
Familiarise yourself with basic automotive terminology and common repair processes. This knowledge will help you communicate effectively with both customers and technicians, showcasing your technical guidance capabilities during the interview.
✨Demonstrate Team Coordination Abilities
Since the role involves coordinating workflow and allocating tasks, be ready to discuss how you've worked in a team environment. Share specific instances where you successfully managed tasks or supported colleagues to achieve common goals.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and opportunities for career growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
