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For Companies At a Glance
- Tasks: Assist customers and ensure a smooth service experience in a busy dealership.
- Company: Intoloop is a trusted name in automotive recruitment, connecting talent with top dealerships.
- Benefits: Competitive salary, potential for bonuses, and a supportive team environment.
- Why this job: Join a dynamic team, enhance your customer service skills, and make a real impact.
- Qualifications: Customer-facing experience, strong communication skills, and IT proficiency required.
- Other info: Entry-level position with full-time hours; perfect for those passionate about the automotive industry.
The predicted salary is between 18000 - 30000 £ per year.
Overview
Franchised Motor Dealership – Stockport Area
We are looking for an outstanding Service Advisor for our client\’s dealership in the Stockport area.
Requirements
- Ideally you will have at least 1 year experience within an Automotive Service Advisor role.
- You must be really customer focused.
- A full clean driving licence is required for this role.
Working pattern and compensation
The working rota is 8am to 5pm Monday to Friday with only 1 late night per week until 6pm. Every 3rd Saturday morning on a rota which is paid as overtime, so on top of your basic salary.
Package is £33,600 basic (plus Saturday pay) with an OTE of £37,600. Over and above this, there are additional bonuses available, so the package is highly competitive.
Team and environment
You will be working within a positive and vibrant team, in an environment that rivals any in the area.
How to apply
Please apply with a current CV and be able to take an initial call from us to run through the vacancy details, along with a quick vacancy suitability check.
About us
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you\\\’ll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
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Service Advisor employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the specific services offered by Intoloop. Understanding their products and customer service approach will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios. This will prepare you to demonstrate your ability to handle customer inquiries and upsell services effectively during the interview.
✨Tip Number 3
Network with current or former employees of Intoloop on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach.
✨Tip Number 4
Be ready to discuss your experience in customer-facing roles and how you've supported teams during busy periods. Prepare specific examples that highlight your problem-solving skills and adaptability.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Intoloop is looking for in a Service Advisor. Highlight key responsibilities and required skills, such as excellent communication and customer service abilities.
Tailor Your CV: Customise your CV to reflect your experience in customer-facing roles. Emphasise any relevant automotive industry experience and showcase your IT skills, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your enthusiasm for the role and the company. Mention specific examples of how your skills align with the requirements, particularly your ability to upsell and ensure a smooth customer journey.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Service Advisor.
How to prepare for a job interview at Intoloop
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to communicate effectively with customers is crucial. Prepare examples from your past experiences where you successfully resolved customer issues or enhanced their experience.
✨Demonstrate Proactivity
The role requires a proactive approach, especially during busy periods. Be ready to discuss how you've taken initiative in previous roles, whether it was upselling products or improving processes.
✨Familiarise Yourself with Automotive Terminology
Understanding basic automotive terms and concepts can set you apart. Brush up on common industry jargon so you can engage confidently with both the interviewer and potential customers.
✨Prepare for Role-Playing Scenarios
Interviews for Service Advisor positions may include role-playing exercises. Practice handling various customer scenarios, focusing on maintaining a positive attitude and effective communication throughout.
