At a Glance
- Tasks: Manage customer inquiries and deliver exceptional service in a premium auto environment.
- Company: Franchised motor dealership in Salisbury with a focus on high-end customer support.
- Benefits: 30 days annual leave, contributory pension scheme, and life assurance.
- Why this job: Join a driven team and enhance customer experiences in the luxury automotive sector.
- Qualifications: Prior customer support experience and excellent communication skills.
The predicted salary is between 28800 - 48000 £ per year.
A franchised motor dealership in Salisbury is looking for an Aftersales Customer Support Specialist to manage customer inquiries and deliver exceptional service. The ideal candidate will have prior experience in customer support, especially in a high-end environment, and must possess excellent communication and organisational skills.
Benefits include:
- 30 days annual leave
- A contributory pension scheme
- Life assurance
If you’re driven and enthusiastic about customer experience, we’d love to hear from you!
Aftersales Support Specialist — Premium Auto Brand (Mon–Fri) in Salisbury employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Support Specialist — Premium Auto Brand (Mon–Fri) in Salisbury
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work at premium brands. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand their commitment to exceptional customer service and how you can contribute to that experience.
✨Tip Number 3
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when discussing your experience in a high-end environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Aftersales Support Specialist — Premium Auto Brand (Mon–Fri) in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support, especially in high-end environments. We want to see how your skills align with the role of an Aftersales Support Specialist.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for delivering exceptional service and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and effectively. We love candidates who can articulate their thoughts well!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Intoloop
✨Know the Brand Inside Out
Before your interview, make sure you research the premium auto brand thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Support Experience
Prepare specific examples from your previous roles that highlight your customer support skills, especially in high-end environments. Think about challenging situations you've handled and how you went above and beyond to ensure customer satisfaction.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the team, the dealership's approach to customer service, and how they measure success in this role. This shows your enthusiasm and helps you determine if it's the right fit for you.