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- Tasks: Manage warranty claims and support technicians in a fast-paced automotive workshop.
- Company: Join a leading automotive recruitment agency with strong industry connections.
- Benefits: Competitive salary, monthly bonuses, 33 days holiday, and vehicle leasing options.
- Why this job: Make a real impact on vehicle repair quality and customer satisfaction.
- Qualifications: Experience in automotive warranty and strong technical understanding required.
- Other info: Enjoy a Monday to Friday schedule with excellent career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
An experienced Warranty Specialist is required to support workshop operations and manage warranty processes within a fast-paced automotive service environment. The role focuses on improving repair quality, reducing warranty errors, and supporting technicians to ensure vehicles are fixed right first time.
Responsibilities
- Manage and process warranty and goodwill claims accurately
- Provide technical support and guidance to vehicle technicians
- Monitor repair quality through inspections and testing
- Ensure compliance with service and warranty standards
- Support parts processes and repair progression
- Liaise with manufacturer systems and technical support channels
Requirements
- Experience in automotive warranty administration
- Strong technical and mechanical understanding
- Familiarity with dealership management systems (DMS)
- Full UK Driving Licence
- Ability to work in a fast-paced workshop environment
- Strong customer service and communication skills
Desirable
- Level 3 Vehicle Maintenance or Auto-Electrical qualification
- EV/Hybrid vehicle certification
Benefits
- Competitive salary plus monthly bonus (IRO £40,000)
- 33 days holiday
- Monday to Friday working hours (no shifts)
- Vehicle leasing options
- Pension, life assurance & wellbeing support
If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Warranty Specialist in Reading employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Specialist in Reading
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to warranty processes and automotive service quality. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Warranty Specialist in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in automotive warranty administration and any relevant qualifications. We want to see how your skills match the role of a Warranty Specialist, so don’t hold back!
Show Off Your Technical Skills: Since this role requires a strong technical and mechanical understanding, include specific examples of your expertise. Let us know about your familiarity with dealership management systems and any certifications you have.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. A friendly tone can make your application stand out, especially when it comes to customer service skills.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Intoloop
✨Know Your Stuff
Make sure you brush up on your automotive warranty processes and technical knowledge. Familiarise yourself with common warranty claims and the dealership management systems (DMS) used in the industry. This will show that you're not just a candidate, but someone who understands the ins and outs of the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed warranty claims or improved repair quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewer see how your experience aligns with their needs.
✨Communicate Clearly
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Be ready to explain complex technical issues in simple terms, as you'll need to support technicians and liaise with manufacturers.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's warranty processes and how they measure success in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you too.
