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For Companies At a Glance
- Tasks: Drive customer satisfaction and retention through calls and upselling in a dynamic car dealership.
- Company: Prestigious car dealership in Preston with a focus on customer service.
- Benefits: Competitive salary, 25 days holiday, discounts, and training opportunities.
- Why this job: Join a vibrant team and make a real impact on customer experiences.
- Qualifications: Passion for customer service and previous experience in sales is essential.
- Other info: Flexible part-time hours with great incentives and social events.
The predicted salary is between 12 - 16 £ per hour.
Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership in Preston.
Responsibilities
- The objective of the position is to drive work into the Aftersales department to increase profitability.
- Make inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.
Qualifications
- Passion for customer service
- Ability to manage own workload
- Enthusiastic
- Ability to work under pressure
- Ability to work as part of a team whilst using own initiative
- Maximise business opportunity, upselling products
- Accurate data inputting
- Self-motivated and target driven
- Adhering to brand standards
- Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.
Working Days and Hours
- Monday, Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime
- OR Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime
Salary
- £22,760 Basic (Pro-rata) plus OT for Saturday mornings
- £12.5k Commission (Pro-rata) Uncapped
Benefits
- 25 days holiday (plus bank holidays), additional day’s holiday on your birthday – pro-rata for part-time employment
- Discount retail shopping platform
- Preferential family rates within the brand
- Company pension scheme
- Death in Service policy
- Work wear supplied
- Childcare voucher scheme
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking
How to Apply
Interested? Apply today with an up-to-date CV.
Part Time Aftersales Retention Executive in Preston employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Aftersales Retention Executive in Preston
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. Show them you're not just another candidate, but someone who genuinely fits into their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your passion for customer service and your ability to upsell products confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the automotive industry. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part Time Aftersales Retention Executive in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your passion for customer service and any relevant experience. Highlight your ability to manage your workload and work under pressure, as these are key traits we’re looking for!
Show Off Your Sales Skills: If you’ve got a sales background, don’t be shy about it! We want to see how you can maximise business opportunities and upsell products. Use specific examples in your application to demonstrate this.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Intoloop
✨Know Your Customer Service Stuff
Since this role is all about customer satisfaction and retention, brush up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re passionate about providing excellent service.
✨Show Off Your Sales Savvy
If you have a sales background, make sure to highlight it! Prepare to discuss how you've successfully upsold products or services in previous roles. This will demonstrate your ability to maximise business opportunities, which is key for this position.
✨Be Ready to Talk Teamwork
This job requires working as part of a team while also being self-motivated. Think of specific instances where you’ve collaborated with others to achieve a goal, as well as times when you took the initiative on your own. This balance is crucial!
✨Practice Your Call Skills
Since you'll be making inbound and outbound calls, practice your phone etiquette. You might even want to do a mock call with a friend. Focus on being friendly, clear, and concise, as this will help you stand out during the interview.
