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For Companies At a Glance
- Tasks: Lead and inspire the aftersales team to deliver exceptional customer service.
- Company: Join a premium automotive dealership in Preston with a focus on excellence.
- Benefits: Competitive salary, OTE bonus, 30 days annual leave, and professional development.
- Why this job: Make a real impact in a fast-paced environment while driving team performance.
- Qualifications: Proven management experience and excellent communication skills required.
- Other info: Enjoy ongoing training and a supportive culture for career growth.
The predicted salary is between 35000 - 60000 £ per year.
Franchised Motor Dealership – Preston, Lancashire. New opportunity for an experienced Aftersales Manager to join the management team. This role suits a customer-focused manager who leads teams and drives performance in a premium automotive environment.
Responsibilities
- Lead, motivate and develop the aftersales team, demonstrating the behaviours and standards aligned with the brand values.
- Drive customer engagement and inspire the team to deliver outstanding service in a fast-paced environment while maintaining high customer satisfaction standards.
- Take full responsibility for all aftersales and service operations, ensuring profitability and customer satisfaction.
- Collaborate with teams across the centre and wider dealership network to provide a seamless customer experience.
The Ideal Candidate
- Have proven management and coaching experience in a similar aftersales leadership role.
- Demonstrate excellent communication, negotiation and presentation skills.
- Be able to multi-task and perform effectively in a fast-paced environment while delivering outstanding customer service and sales results.
- Hold a full, clean UK driving licence.
Hours
Typically 8:30am to 5:30pm, Monday to Friday, plus alternate Saturdays.
The Package
£35,000 basic with an OTE bonus of £55k - £60k per annum, plus an excellent benefits package. Ongoing training and development with the brand in an environment that encourages professional growth. Additional benefits include 30 days annual leave (including bank holidays), increasing with length of service, staff car scheme and contributory workplace pension scheme.
Apply
Apply in confidence today.
Aftersales Manager in Preston employer: Intoloop
Contact Detail:
Intoloop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for an Aftersales Manager. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the dealership and its brand values. Show us how you can align your leadership style with their customer-focused approach. Tailor your examples to highlight your experience in driving performance and customer satisfaction.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your journey. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Aftersales Manager in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Aftersales Manager role. Highlight your management experience and any customer service achievements to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about aftersales and how you can lead our team to success. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and customer satisfaction. Numbers speak volumes, so if you’ve improved sales or customer ratings, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Intoloop
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of aftersales management. Brush up on the latest trends in the automotive industry and be ready to discuss how you can drive customer engagement and satisfaction.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and motivating teams. Think about times when you’ve successfully developed team members or improved performance, as this will resonate with their need for a customer-focused manager.
✨Demonstrate Communication Prowess
Since excellent communication is key, practice articulating your thoughts clearly. Be ready to discuss how you handle negotiations and presentations, as these skills are crucial for the role.
✨Emphasise Customer Satisfaction
Be prepared to share specific strategies you’ve implemented in previous roles to enhance customer satisfaction. They’ll want to see that you can maintain high standards while driving profitability in a fast-paced environment.
