At a Glance
- Tasks: Manage complex international travel for artists and their teams with autonomy.
- Company: Boutique travel management company specialising in the entertainment industry.
- Benefits: Flexible working hours, performance bonuses, profit share, and equity opportunities.
- Other info: Collaborative environment with no micromanagement and a focus on building something great.
- Why this job: Join early and shape the future of a growing travel business in the entertainment sector.
- Qualifications: Minimum eight years in corporate or entertainment travel with expert knowledge of Galileo Travelport.
The predicted salary is between 40000 - 50000 £ per year.
Into The Calm is a boutique travel management company specialising in the global entertainment industry. We work with DJs, artists, managers, production teams and touring professionals, providing a highly responsive, concierge level travel service across flights, hotels and ground transport worldwide.
We’re now looking for an exceptional Senior Travel Consultant to become a key part of our long term growth. This is an opportunity to join early, take ownership of day to day travel operations and help shape how the business develops as we scale.
The role
You’ll be responsible for managing complex international travel for artists and their teams, often under tight deadlines and with changing requirements. You’ll have significant autonomy in how you manage your workload, while also helping us refine processes, improve efficiency and build a first class travel operation.
Responsibilities
- Build and manage complex international itineraries across Europe, North America, South America, Asia and Australia
- Book flights, hotels, rail, transfers, chauffeur services, airport assistance and VIP travel arrangements
- Handle reissues, exchanges, schedule changes and last minute disruptions with confidence
- Communicate directly with artists, managers and production teams via email, WhatsApp and phone
- Deliver exceptional service during high pressure touring schedules
- Help improve operational processes as the business grows
- Produce straightforward weekly operational reporting
- Attend a weekly management meeting while otherwise working independently
Essential experience
- Minimum eight years’ recent experience within corporate or entertainment travel
- Expert user of Galileo Travelport with current hands on experience
- Extensive knowledge of fare construction, ticketing, reissues, exchanges, queues, married segments, CAT35 and ADM avoidance
- Excellent written and spoken English
- Calm, organised and confident under pressure
- Comfortable managing multiple high priority itineraries simultaneously
- Based in the UK
Desirable
- Previous experience using TAG systems and workflows would be a significant advantage
- Experience supporting artists, touring professionals, VIP or celebrity clients
- Knowledge of the entertainment, touring or live events industry
- Experience working within a leading entertainment or corporate TMC
- Existing knowledge of entertainment travel operations is highly desirable
Working pattern
Entertainment travel isn’t a typical Monday to Friday role. Most travel takes place around live events, so flexibility is essential. Some weeks may be relatively quiet, while others require additional availability, particularly evenings or weekends when clients are travelling.
What we offer
We are looking for someone who wants to build something, not simply take another travel job. For the right person who makes a significant contribution to the growth of the business, we intend to create a meaningful long term incentive package, which may include performance bonuses, profit share or equity.
A genuinely autonomous senior role with existing booking pipeline from established entertainment industry relationships. Full access to Travelport and all required systems, professional indemnity and business insurance, a collaborative environment with no unnecessary bureaucracy or micromanagement, and the opportunity to help build one of the UK’s leading entertainment travel specialists.
Senior Entertainment Travel Consultant employer: Into The Calm
Into The Calm is an exceptional employer for those passionate about the entertainment industry, offering a unique opportunity to shape the future of travel management in a dynamic and collaborative environment. With a focus on autonomy and professional growth, employees can expect meaningful incentives, including performance bonuses and profit sharing, while working with established industry relationships and cutting-edge systems. Located in the UK, this role provides the chance to deliver outstanding service to high-profile clients, all while enjoying a flexible work culture that adapts to the exciting demands of the entertainment sector.
