At a Glance
- Tasks: Lead the team, ensure excellent customer service, and manage store operations.
- Company: Join ONIVERSE, a global fashion brand with over 5,300 stores worldwide.
- Benefits: Enjoy a monthly bonus, staff discounts, and 28 days paid holiday.
- Why this job: Be part of a vibrant team in a dynamic retail environment with growth opportunities.
- Qualifications: Passion for fashion and experience in sales and customer service required.
- Other info: Receive a birthday off with full pay and a generous uniform allowance.
The predicted salary is between 24000 - 36000 £ per year.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo .
We are currently seeking an enthusiastic and reliable individual to join our company as a full-time 40 hours Key Holder at our Intimissimi store located in Westfield White City, London.
Role Overview: Under the direct supervision of the District Manager, Store Manager, and Supervisor, the Key Holder plays a critical role in assisting with the development of staff and ensuring the consistent delivery of company expectations related to sales, service, operations, presentation, and product knowledge.
Main Responsibilities:
Sales & Customer Service:
Visual & Store Standards:
People Management:
Security:
Profile:
What do we offer:
KEY HOLDER FULL TIME employer: INTIMISSIMI
Contact Detail:
INTIMISSIMI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KEY HOLDER FULL TIME
✨Tip Number 1
Familiarise yourself with the Calzedonia brands and their product lines. Understanding the unique selling points of each brand will not only help you in interviews but also demonstrate your genuine enthusiasm for the fashion industry.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to discuss specific instances where you provided exceptional service or resolved complaints will set you apart from other candidates.
✨Tip Number 3
Research the latest trends in fashion retail, especially in the underwear and beachwear sectors. Being knowledgeable about current trends will allow you to engage in meaningful conversations during the interview and show that you're proactive about staying informed.
✨Tip Number 4
Prepare to discuss your experience in team management and motivation. As a Key Holder, you'll be responsible for leading a team, so highlighting your leadership skills and any relevant experiences will demonstrate your capability for the role.
We think you need these skills to ace KEY HOLDER FULL TIME
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Holder position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales and customer service experience. Highlight any previous roles in retail, especially those involving team management or customer engagement.
Write a Strong Cover Letter: In your cover letter, express your passion for fashion and enthusiasm for the Calzedonia brand. Mention specific examples of how you've contributed to sales targets or improved customer service in past roles.
Showcase Your Interpersonal Skills: During the application process, emphasise your communication and time management skills. Provide examples of how you've successfully engaged with diverse customers and managed team dynamics in previous positions.
How to prepare for a job interview at INTIMISSIMI
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or insights you have about the brands and products, as this will demonstrate your genuine interest in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you resolved complaints or went above and beyond to ensure customer satisfaction, as this is crucial for a Key Holder position.
✨Know the Brand Inside Out
Familiarise yourself with Calzedonia's brands and current promotions before the interview. Being able to discuss specific products and their features will show that you're proactive and ready to contribute to the store's success.
✨Exhibit Leadership Qualities
As a Key Holder, you'll be expected to motivate and manage a team. Be prepared to discuss your leadership style and provide examples of how you've successfully trained or developed team members in the past.