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- Tasks: Support colleagues globally with IT issues and ensure smooth operations.
- Company: Join a dynamic team at Intigriti, focused on innovation and collaboration.
- Benefits: Enjoy a competitive salary, uncapped commission, and 26 days of annual leave.
- Other info: Great opportunity to learn and grow in a supportive environment.
- Why this job: Be the go-to person for tech support and make a real difference in the workplace.
- Qualifications: Basic knowledge of Systems Administration, Networking, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Your mission is to be a part of the Intigriti Workplace team, reporting to our IT Systems Administrator. You’ll be supporting colleagues across the world and ensuring everyone can work efficiently and securely from our offices and remote locations. We’re looking for an approachable, passionate individual who will support the company's hardware, applications, and identities.
What you’ll be doing:
- Be the approachable, friendly face people can resort to for IT support.
- Support the workforce in everyday IT questions or issues, on various channels including email, MS Teams, and Slack.
- Manage Intigriti’s IT assets (laptops, mobiles, network infrastructure, peripherals) and identities.
- Ensure employees have the tools to excel at their jobs.
- Install and configure hardware and software.
- Diagnose, resolve, and prevent various software and hardware issues on macOS, Windows, iOS, or Android.
- Assist in debugging, resolving, and improving configuration for the Microsoft Office and Azure suite.
- Configure Mobile Device Management settings and issues.
- Ensure endpoints are configured optimally and securely.
- Onboard new employees and show them our way of working.
- Develop security knowledge and implement security controls.
- Support change projects including the rollout of software and technology-enabled processes to improve IT services.
- Develop and document procedures.
- Provide technology support to Intigriti events.
What you’ll bring:
- Basic understanding of Systems Administration and Networking.
- Experience with macOS and Microsoft Windows.
- Strong communication skills.
- A strong desire to learn new skills.
What is in it for you?
- Competitive salary and uncapped commission.
- 26 days of annual leave.
IT Support Engineer in London employer: Intigriti
Contact Detail:
Intigriti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for getting your foot in the door at Intigriti.
✨Tip Number 2
Show off your skills! If you’ve got a knack for troubleshooting, consider creating a short video or blog post demonstrating how you solved a common IT issue. Share it on social media and tag us!
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of macOS and Windows systems. We love candidates who can talk confidently about their experiences and how they can help our team thrive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals like you!
We think you need these skills to ace IT Support Engineer in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for IT shine through! We want to see that you’re not just looking for a job, but that you genuinely care about helping others with their tech troubles.
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with macOS and Windows, and any relevant skills in systems administration or networking. We love seeing how your background fits with what we do!
Be Approachable: Since we’re looking for someone friendly and approachable, make sure your application reflects that vibe. Use a conversational tone and don’t be afraid to show a bit of your personality – it’ll help us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Intigriti
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of macOS, Windows, and any other systems mentioned in the job description. Be ready to discuss how you've tackled IT issues in the past and demonstrate your problem-solving skills with real examples.
✨Show Off Your Communication Skills
As an IT Support Engineer, you'll need to be approachable and friendly. Practice explaining technical concepts in simple terms, as you might have to help colleagues who aren't tech-savvy. Think about times when you've successfully communicated complex ideas and be prepared to share those stories.
✨Familiarise Yourself with the Tools
Get to know the tools and platforms mentioned in the job description, like Microsoft Office, Azure, and Mobile Device Management. If possible, try to gain hands-on experience or at least read up on best practices so you can speak confidently about them during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your troubleshooting skills. Think through common IT issues and how you would resolve them. Practising these scenarios will help you feel more confident and articulate during the interview.