Support Officer

Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs.

This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.

Location: Kings Lynn.
Hours: Part Time 18.5 hours per week
Contract: Permanent
Closing Date: 18th December 2024

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £24,650 – £29,000 per annum pro rata (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

  Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

  Skills and Experience

• Experience or knowledge of Accommodation (incl. legislation) – desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Good organisation skills and ability to meet deadlines