At a Glance
- Tasks: Manage operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and a chance to work in a sustainable sector.
- Other info: Dynamic role with opportunities to lead and innovate in a growing industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or electrical infrastructure is essential.
The predicted salary is between 40000 - 50000 £ per year.
We're supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK's fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Watford employer: Interv_l Group | B CorpTM
Join a dynamic and innovative team at the forefront of the EV charging infrastructure sector, where your role as Service Manager will be pivotal in ensuring operational excellence and customer satisfaction. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, while also offering competitive benefits and a commitment to sustainability. Located in a rapidly expanding industry, you will have the chance to make a meaningful impact on the future of transportation and energy.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Watford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of fault diagnostics and maintenance planning. Be ready to discuss how you would handle real-life scenarios related to EV charging operations. This will show that you’re not just a good fit on paper but also in practice!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Service Manager in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Manager. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the EV sector and how your background aligns with our needs. Let us know what makes you the perfect fit for this role.
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Whether it’s improving uptime or enhancing customer service, we love to see quantifiable achievements that demonstrate your impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. We can’t wait to hear from you!
How to prepare for a job interview at Interv_l Group | B CorpTM
✨Know Your EV Charging Basics
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Understand the key differences, maintenance requirements, and common issues that arise. This will show your potential employer that you're not just interested in the role but also knowledgeable about the industry.
✨Demonstrate Leadership Skills
As a Service Manager, you'll need to coordinate teams and manage operations effectively. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your organisational skills and how you prioritise tasks under pressure.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've dealt with faults or operational challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating how you approach diagnostics and issue resolution.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would maintain strong relationships with clients and stakeholders, as well as how you would handle escalations and ensure service quality.
