At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and a chance to impact the future of transport.
- Other info: Dynamic role with opportunities for continuous improvement and innovation.
- Why this job: Be part of the green revolution and support critical EV networks nationwide.
- Qualifications: Experience in EV charging or electrical infrastructure and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
We're supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK's fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Portsmouth employer: Interv_l Group | B CorpTM
Join a forward-thinking EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong commitment to operational excellence and customer satisfaction, our collaborative work culture fosters innovation and teamwork, ensuring that every team member plays a vital role in shaping the future of sustainable transport. Enjoy competitive benefits and the opportunity to make a meaningful impact on the UK's charging network while working alongside passionate professionals in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Portsmouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to fault diagnostics and service coordination. Think about how you can demonstrate your strong organisational and leadership skills through real-life scenarios. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals ready to make a difference in the EV charging space. Keep an eye on our listings and submit your application to join our growing team!
We think you need these skills to ace Service Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Manager. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can drive service quality and operational efficiency. Let us know why you’d be a great fit for our team!
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Whether it’s improving uptime or enhancing customer service, we love to see how you’ve made a difference in your previous roles. Numbers and specific examples work wonders!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Interv_l Group | B CorpTM
✨Know Your EV Charging Basics
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Understand the key differences, maintenance requirements, and common issues that arise. This will show your potential employer that you're not just familiar with the industry but also passionate about it.
✨Demonstrate Leadership Skills
As a Service Manager, you'll need to coordinate teams and manage operations effectively. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your ability to communicate clearly and motivate others.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a sudden fault in the charging network or a dissatisfied client. Think through these scenarios beforehand and be ready to discuss your thought process and problem-solving strategies.
✨Showcase Your Organisational Skills
The role requires juggling multiple tasks and stakeholders. Be prepared to talk about how you prioritise workloads and manage time effectively. You might even want to bring a simple example of a project plan or schedule you've created in the past to illustrate your approach.
