At a Glance
- Tasks: Manage operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and a chance to impact the green energy sector.
- Other info: Dynamic role with opportunities to lead and innovate in a booming industry.
- Why this job: Be part of the electric revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or electrical infrastructure is a plus.
The predicted salary is between 40000 - 50000 £ per year.
We're supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK's fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Coventry employer: Interv_l Group | B CorpTM
Join a dynamic and innovative EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong focus on operational excellence and customer satisfaction, we foster a collaborative work culture that encourages continuous improvement and offers unique opportunities to make a meaningful impact on sustainable transportation. Our commitment to employee well-being is reflected in our supportive environment, competitive benefits, and the chance to be at the forefront of the green energy revolution.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Coventry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Prepare for the unexpected! Brush up on your knowledge of fault diagnostics and maintenance processes. Be ready to discuss how you would handle real-life scenarios related to charger uptime and SLA performance. This will show that you’re not just a talker but someone who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team in this exciting EV infrastructure space.
We think you need these skills to ace Service Manager in Coventry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Manager. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can help us improve service quality and operational efficiency. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements in previous roles. Whether it’s improving uptime or enhancing customer service, we love to see quantifiable results that demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let’s get started on this journey together!
How to prepare for a job interview at Interv_l Group | B CorpTM
✨Know Your EV Charging Basics
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Understand the key differences, maintenance requirements, and common issues that arise. This will show your potential employer that you're not just familiar with the terminology but also have a solid grasp of the technical aspects.
✨Demonstrate Leadership Skills
As a Service Manager, you'll need to coordinate teams and manage operations effectively. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your ability to communicate clearly and motivate others, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a sudden fault in the charging network or a dissatisfied client. Think through potential scenarios and outline your approach to problem-solving and maintaining service quality. This will help you showcase your critical thinking and operational management skills.
✨Show Your Passion for EV Infrastructure
Express your enthusiasm for the EV sector and its growth. Share any relevant projects or initiatives you've been involved in, and discuss why you believe in the importance of sustainable transport solutions. This passion can set you apart and demonstrate your commitment to the industry.
