At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and a chance to impact the green energy sector.
- Other info: Dynamic role with opportunities to lead and innovate in a booming industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or electrical infrastructure is essential.
The predicted salary is between 45000 - 55000 £ per year.
We're supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK's fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Bolton employer: Interv_l Group | B CorpTM
Join a forward-thinking EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong commitment to operational excellence and customer satisfaction, our collaborative work culture fosters innovation and teamwork, ensuring that every team member plays a vital role in shaping the future of sustainable transport. Enjoy competitive benefits and the opportunity to make a meaningful impact on the UK's charging network while working alongside passionate professionals in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the EV charging sector, attend industry events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Service Manager role.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your experience with AC and DC charging infrastructure. This will help you stand out during interviews and demonstrate your expertise in operational management.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around service quality and fault diagnostics. This will boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities in the EV sector, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Manager in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Manager. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can drive service quality and operational efficiency. Let us know why you’re the perfect fit for our team!
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Whether it’s improving uptime or enhancing customer service, we love to see concrete examples of how you’ve made a difference in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Interv_l Group | B CorpTM
✨Know Your EV Charging Basics
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Understand the key differences and maintenance requirements for both types. This will show that you're not just familiar with the industry but also ready to tackle the technical aspects of the role.
✨Demonstrate Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed service teams or coordinated field operations. Highlight how you’ve improved service quality or operational efficiency, as this aligns perfectly with what they’re looking for in a Service Manager.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've dealt with fault escalation or diagnostics. They’ll want to see how you approach challenges, so think of a few scenarios where you resolved issues effectively and maintained high uptime.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice articulating your thoughts clearly. Be prepared to discuss how you would maintain strong relationships with clients and internal stakeholders, as well as how you would coordinate multiple teams effectively.
