At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and a chance to impact the green energy sector.
- Other info: Dynamic role with opportunities to lead and innovate in a booming industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or electrical infrastructure is essential.
The predicted salary is between 45000 - 55000 € per year.
We’re supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK’s fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Wakefield employer: Interv_l Group | B Corp™
Join a forward-thinking EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong commitment to operational excellence and customer satisfaction, our collaborative work culture fosters innovation and teamwork, ensuring that every team member plays a vital role in enhancing the performance of our national EV charging network. Enjoy competitive benefits, ongoing training opportunities, and the chance to make a meaningful impact in a sustainable industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Wakefield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of fault diagnostics and maintenance planning. Be ready to discuss how you would handle real-life scenarios related to EV charging operations. This will show that you’re not just a good fit on paper but also in practice!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Service Manager in Wakefield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Service Manager role. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can drive service quality and operational efficiency. Let us know why you’re the perfect fit for our team!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it’s improving uptime or enhancing customer service, we want to see how you’ve made a difference in your previous roles. Numbers and specific examples work wonders!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Interv_l Group | B Corp™
✨Know Your EV Stuff
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Be ready to discuss specific maintenance practices and operational management strategies you've used in the past. This will show that you’re not just familiar with the industry, but that you can also bring valuable insights to the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be coordinating teams and managing operations. Prepare examples of how you've successfully led service teams or field engineers in previous roles. Highlight your ability to communicate effectively and resolve conflicts, as these skills are crucial for maintaining strong relationships with clients and stakeholders.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled challenges related to fault response or maintenance planning. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and how you ensure high uptime and service quality.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, their approach to continuous improvement, and how they measure success in service delivery. This not only shows your genuine interest in the role but also gives you a chance to assess if the company aligns with your career goals.
