At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and a chance to impact the green energy sector.
- Other info: Dynamic role with opportunities for professional development in a booming industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or electrical infrastructure and strong leadership skills.
The predicted salary is between 40000 - 50000 € per year.
We’re supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK’s fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Southampton employer: Interv_l Group | B Corp™
Join a forward-thinking EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong commitment to operational excellence and customer satisfaction, we foster a collaborative work culture that encourages innovation and continuous improvement. Our national presence offers unique opportunities for career advancement while contributing to a sustainable future through cutting-edge technology and infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way in making a great first impression.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions about fault escalation or service coordination. Brush up on your problem-solving skills and think of examples where you’ve successfully navigated challenges in service management.
We think you need these skills to ace Service Manager in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can contribute to our mission. Keep it engaging and personal – we love a bit of personality!
Showcase Relevant Experience:When detailing your work history, focus on your experience in managing service teams and coordinating operations. We’re keen to see examples of how you’ve improved service quality or handled fault resolution in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Interv_l Group | B Corp™
✨Know Your EV Stuff
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Be ready to discuss specific maintenance practices and operational management strategies you've used in the past. This will show that you’re not just familiar with the industry, but that you can also bring valuable insights to the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be coordinating teams and managing operations. Prepare examples of how you've successfully led service teams or field engineers in previous roles. Highlight your ability to communicate effectively and resolve conflicts, as these skills are crucial for maintaining strong relationships with clients and stakeholders.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've handled fault escalation and diagnostics in the past. Think of specific instances where you identified issues and implemented solutions to improve service quality or operational efficiency. This will demonstrate your proactive approach and ability to think on your feet.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about their operations, team dynamics, and future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation!
