At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and the chance to work in a sustainable sector.
- Other info: Dynamic role with opportunities to lead and innovate in a growing industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or field service operations is essential.
The predicted salary is between 45000 - 55000 € per year.
We’re supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK’s fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Shrewsbury employer: Interv_l Group | B Corp™
Join a forward-thinking EV infrastructure company that prioritises employee development and fosters a collaborative work culture. As a Service Manager, you will benefit from competitive remuneration, comprehensive training programmes, and the opportunity to make a significant impact in the rapidly expanding electric vehicle sector. With a focus on innovation and sustainability, this role offers a unique chance to contribute to a greener future while enjoying a supportive environment that values your expertise and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Shrewsbury
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of fault diagnostics and maintenance planning. Be ready to discuss how you’ve handled reactive maintenance and SLA-driven environments. This will show that you’re not just a good fit on paper, but also in practice!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Service Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can contribute to our mission. Keep it engaging and personal – we love a bit of personality!
Showcase Relevant Experience:When detailing your work history, focus on your experience in managing service teams and coordinating operations. We’re keen to see examples of how you’ve improved service quality or handled fault resolution in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Interv_l Group | B Corp™
✨Know Your EV Stuff
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Be ready to discuss specific maintenance practices and operational management strategies you've used in the past. This will show that you’re not just familiar with the industry, but that you can hit the ground running.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to coordinate teams and manage operations effectively. Prepare examples of how you've successfully led service teams or handled challenging situations in the past. Highlight your communication skills and how you keep everyone on the same page.
✨Be Ready for Problem-Solving Questions
Expect questions about fault diagnostics and issue resolution. Think of specific instances where you’ve tackled maintenance challenges or improved service quality. This will demonstrate your ability to think on your feet and your understanding of SLA-driven environments.
✨Understand Their Business
Research the company’s projects and their approach to EV charging infrastructure. Knowing their key clients and recent developments will help you tailor your answers and show genuine interest. It also gives you a chance to ask insightful questions that reflect your enthusiasm for the role.
