At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and the chance to work in a sustainable sector.
- Other info: Dynamic role with opportunities to lead and innovate in a growing industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or electrical infrastructure is essential.
The predicted salary is between 40000 - 50000 € per year.
We’re supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK’s fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Portsmouth employer: Interv_l Group | B Corp™
Join a forward-thinking company at the forefront of the EV infrastructure revolution, where your role as Service Manager will be pivotal in ensuring the reliability and efficiency of charging networks across the UK. With a strong commitment to employee development, a collaborative work culture, and a focus on innovation, this organisation offers a unique opportunity to grow within a rapidly expanding sector while making a meaningful impact on sustainable transport solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Portsmouth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way in making a memorable impression.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of fault diagnostics and service coordination. Be ready to discuss how you would handle real-life scenarios related to EV charging maintenance. This will show that you’re not just a good fit on paper, but also in practice!
We think you need these skills to ace Service Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Service Manager. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can help us improve service quality and operational efficiency. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements in previous roles. Whether it’s improving uptime or enhancing customer service, we love to see quantifiable results that demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Interv_l Group | B Corp™
✨Know Your EV Stuff
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Familiarise yourself with the latest trends in EV charging and be ready to discuss how you can contribute to maintaining high uptime and service quality.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience managing service teams or field engineers. Think about specific situations where you coordinated multiple stakeholders or improved operational efficiency, as these will resonate well with the interviewers.
✨Be Ready for Technical Questions
Expect questions around fault diagnostics and maintenance processes. Practise explaining how you would approach common issues in EV charging infrastructure, as this will demonstrate your problem-solving skills and technical expertise.
✨Communicate Effectively
Strong communication is key in this role. Prepare to discuss how you’ve successfully communicated with clients and internal teams in the past. Highlight your ability to keep everyone informed and engaged, especially during challenging situations.
