At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and the chance to work in a sustainable sector.
- Other info: Dynamic role with opportunities to lead and innovate in a growing industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or electrical infrastructure is essential.
The predicted salary is between 45000 - 55000 € per year.
We’re supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK’s fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Liverpool employer: Interv_l Group | B Corp™
Join a forward-thinking EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong commitment to operational excellence and customer satisfaction, our collaborative work culture fosters innovation and teamwork, ensuring that every team member plays a vital role in enhancing the performance of our national EV charging network. Enjoy competitive benefits and the opportunity to make a meaningful impact in a sustainable industry while working alongside passionate professionals dedicated to driving the future of transportation.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. A little initiative can go a long way in making a great first impression.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions about fault escalation or service coordination. Brush up on your problem-solving skills and think of examples where you’ve successfully navigated challenges in service management.
We think you need these skills to ace Service Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Service Manager role. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the EV sector and how your skills can contribute to our mission. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience:When detailing your work history, focus on roles that involved managing service teams or field operations. We’re keen to see examples of how you’ve handled maintenance activities and improved service quality in previous positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Interv_l Group | B Corp™
✨Know Your EV Stuff
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Be ready to discuss specific maintenance practices and operational management strategies you've used in the past. This will show that you’re not just familiar with the industry, but that you can also bring valuable insights to the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be coordinating teams and managing operations. Prepare examples of how you've successfully led service teams or field engineers in previous roles. Highlight your ability to communicate effectively and resolve conflicts, as these are key to ensuring smooth operations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled challenges related to fault response or maintenance activities. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and how you ensure high uptime and service quality.
✨Understand the Bigger Picture
Familiarise yourself with the company's mission and the broader EV infrastructure landscape. Be prepared to discuss how you can contribute to their goals, particularly in terms of operational efficiency and continuous improvement initiatives. This shows that you're not just looking for a job, but that you're genuinely interested in being part of their growth.
