At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and the chance to work in a sustainable sector.
- Other info: Dynamic role with opportunities for leadership and innovation.
- Why this job: Be part of the green revolution and support critical EV networks nationwide.
- Qualifications: Experience in EV charging or field service operations is essential.
The predicted salary is between 45000 - 55000 € per year.
We’re supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK’s fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Guildford employer: Interv_l Group | B Corp™
Join a forward-thinking EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong commitment to operational excellence and customer satisfaction, we foster a collaborative work culture that encourages innovation and continuous improvement. Our national presence offers unique opportunities for career advancement while contributing to a sustainable future through cutting-edge technology in EV charging solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Guildford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Prepare for the interview! Research the company and its projects thoroughly. Be ready to discuss how you can contribute to their ongoing performance and maintenance goals. Tailor your answers to reflect their focus on customer service and operational management.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this opportunity to be part of a growing business in the EV sector!
We think you need these skills to ace Service Manager in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Showcase Your Skills:In your cover letter, don’t just list your skills—show us how you’ve used them in real situations. Talk about your experience managing service teams or coordinating field operations. We love seeing concrete examples!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Interv_l Group | B Corp™
✨Know Your EV Stuff
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Be ready to discuss specific maintenance practices and operational management strategies you've used in the past. This will show that you’re not just familiar with the industry, but that you can hit the ground running.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to coordinate teams and manage operations effectively. Prepare examples of how you've led service teams or managed field engineers in previous roles. Highlight your ability to communicate clearly and motivate others to achieve high performance.
✨Demonstrate Problem-Solving Abilities
Be ready to talk about how you've handled fault escalation and diagnostics in the past. Think of specific instances where you resolved issues quickly and efficiently. This will demonstrate your capability to maintain uptime and service quality under pressure.
✨Understand the Bigger Picture
Familiarise yourself with the company's goals and the wider EV charging landscape. Be prepared to discuss how you can contribute to their operational efficiency and continuous improvement initiatives. Showing that you understand their mission will set you apart from other candidates.
