At a Glance
- Tasks: Oversee operations and maintenance of EV charging infrastructure across the UK.
- Company: Join a fast-growing EV infrastructure business making a difference.
- Benefits: Competitive salary, career growth, and the chance to work in a sustainable sector.
- Other info: Dynamic role with opportunities to lead and innovate in a growing industry.
- Why this job: Be part of the EV revolution and ensure reliable charging for everyone.
- Qualifications: Experience in EV charging or field service operations is essential.
The predicted salary is between 45000 - 55000 € per year.
We’re supporting a growing EV infrastructure business who are looking to appoint a Service Manager to oversee the operations and maintenance function across a national portfolio of EV charging infrastructure. This role will focus on the ongoing performance, maintenance, and operational management of both AC and DC charge point infrastructure, ensuring high uptime, strong customer service, and effective coordination of field operations. The business operates across installation, maintenance, and infrastructure delivery within the EV charging sector, supporting a wide range of public and private charging environments.
Key Responsibilities:
- Manage the day-to-day O&M operations across EV charging infrastructure projects
- Oversee reactive maintenance, fault response, and planned preventative maintenance activities
- Coordinate field service engineers, subcontractors, and support teams across live networks
- Monitor charger uptime, SLA performance, and operational KPIs
- Support fault escalation, diagnostics, and issue resolution across AC and DC charging equipment
- Ensure strong communication with clients, site operators, and internal stakeholders
- Drive service quality, operational efficiency, and continuous improvement initiatives
- Support reporting, compliance, health & safety, and maintenance planning activities
- Assist with resource planning, scheduling, and service delivery management
What They’re Looking For:
- Experience within EV charging, electrical infrastructure, or field service operations
- Strong understanding of AC and DC charging infrastructure and maintenance environments
- Experience managing service teams, field engineers, or operational delivery functions
- Knowledge of reactive maintenance, PPMs, and SLA-driven environments
- Ability to coordinate multiple stakeholders and prioritise operational workloads effectively
- Understanding of charger diagnostics, fault-finding processes, and service coordination would be highly beneficial
- Strong organisational, communication, and leadership skills
This is an excellent opportunity to join a business operating within one of the UK’s fastest-growing infrastructure sectors, playing a key role in maintaining and supporting critical EV charging networks nationwide. If interested, please apply or reach out directly for a confidential discussion.
Service Manager in Cambridge employer: Interv_l Group | B Corp™
Join a forward-thinking EV infrastructure company that prioritises employee growth and development within the rapidly expanding electric vehicle sector. With a strong commitment to operational excellence and customer satisfaction, we foster a collaborative work culture that values innovation and teamwork. Our employees benefit from competitive remuneration, comprehensive training programmes, and the opportunity to make a meaningful impact on sustainable transportation across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Cambridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the EV charging sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with AC and DC charging infrastructure. Share specific examples of how you've managed service teams or improved operational efficiency in past roles.
✨Tip Number 3
Be proactive! If you see a job that fits your skills on our website, don’t wait for the perfect moment. Apply right away and follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face questions about fault diagnostics or managing multiple stakeholders. Brush up on these topics and think of scenarios where you’ve successfully navigated challenges. Confidence is key, so practice makes perfect!
We think you need these skills to ace Service Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience with EV charging infrastructure and any relevant operational management skills. We want to see how your background aligns with what we’re looking for!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your ability to manage service teams, coordinate operations, and ensure high uptime. This will help us see you in action.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about the EV sector and how your experience makes you the perfect fit for the Service Manager position. We love seeing enthusiasm and a personal touch!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Interv_l Group | B Corp™
✨Know Your EV Stuff
Make sure you brush up on your knowledge of AC and DC charging infrastructure. Be ready to discuss your experience with maintenance environments and how you've handled operational challenges in the past. This will show that you’re not just familiar with the technology, but that you can also manage it effectively.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to coordinate teams and manage multiple stakeholders. Prepare examples of how you've successfully led service teams or field engineers in previous roles. Highlight your ability to communicate clearly and motivate others to achieve operational goals.
✨Be Ready for Problem-Solving
Expect questions about fault diagnostics and issue resolution. Think of specific instances where you’ve tackled maintenance issues or improved service quality. This will demonstrate your proactive approach and ability to handle the pressures of a fast-paced environment.
✨Understand Their Business
Research the company’s operations and their approach to EV charging infrastructure. Familiarise yourself with their key performance indicators and service level agreements. Showing that you understand their business model will set you apart and demonstrate your genuine interest in the role.
