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For Companies At a Glance
- Tasks: Lead the performance and growth of a national EV charging network.
- Company: Join a fast-scaling EV charging provider committed to net zero.
- Benefits: Enjoy a full-time role with opportunities for innovation and impact.
- Why this job: Shape the future of EV infrastructure while leading a dynamic team.
- Qualifications: Experience in EV charging or critical infrastructure is essential.
- Other info: This is a pivotal leadership role in a future-facing business.
The predicted salary is between 43200 - 72000 £ per year.
Get AI-powered advice on this job and more exclusive features.
We’re partnered with one of the UK’s most ambitious and fast-scaling EV charging providers, and they’re now looking to appoint a strategic Head of Network to lead the performance, growth, and optimisation of their national charging estate.
This is a rare opportunity to step into a leadership role within a future-facing business that\’s making a tangible impact on the UK’s journey to net zero.
Role Overview:
As Head of Network, you will take full ownership of the commercial and operational performance of the EV charging network. You\’ll be responsible for driving uptime, availability, utilisation, and customer experience—while also shaping long-term strategy, tech partnerships, and service improvements.
Key Responsibilities:
- Lead end-to-end network operations across uptime, maintenance, and performance
- Oversee relationships with hardware vendors, CPOs, field service partners, and roaming platforms
- Monitor real-time network performance and implement data-driven improvements
- Own SLAs, fault resolution times, and operational KPIs across the network
- Work cross-functionally with product, engineering, and delivery to drive innovation
- Develop strategic plans to expand, upgrade and future-proof the charging estate
- Champion best-in-class customer experience across all touchpoints
- Build and lead a high-performing network operations team
What We\’re Looking For:
- Proven experience in EV charging, utilities, or critical infrastructure networks
- Strong understanding of EV hardware/software ecosystems and CPO platforms
- Experience leading operational teams and managing third-party service providers
- Data-driven, commercially minded, and customer-focused
- Able to operate at both strategic and hands-on levels
If you\’re ready to step into a pivotal leadership role and help shape the backbone of the UK’s EV future, we want to hear from you.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business
-
Industries
Services for Renewable Energy, Utilities, and Engineering Services
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Head of Network Operations employer: Interv l Group | B Corp™
Contact Detail:
Interv l Group | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Network Operations
✨Tip Number 1
Familiarise yourself with the latest trends in EV charging technology and infrastructure. Understanding the current landscape will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the EV sector, especially those involved in operations and management. Attend industry events or webinars to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational performance in previous roles. Highlighting your data-driven approach and successful strategies will set you apart from other candidates.
✨Tip Number 4
Research the company’s current network operations and identify areas for potential improvement. Bringing fresh ideas to the table during your discussions can showcase your strategic thinking and commitment to their mission.
We think you need these skills to ace Head of Network Operations
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Network Operations position. Tailor your application to highlight your relevant experience in EV charging and network operations.
Craft a Compelling CV: Your CV should clearly showcase your experience in leading operational teams, managing third-party service providers, and your understanding of EV hardware/software ecosystems. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for the EV industry and how your skills align with the company's mission towards net zero. Highlight specific examples of how you've driven performance and customer experience in past positions.
Proofread and Edit: Before submitting your application, thoroughly proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Interv l Group | B Corp™
✨Showcase Your Industry Knowledge
Make sure to demonstrate your understanding of the EV charging landscape. Discuss current trends, challenges, and innovations in the sector to show that you’re not just familiar with the basics but are also engaged with the future of the industry.
✨Highlight Leadership Experience
As a Head of Network, you'll need to lead a team effectively. Prepare examples from your past roles where you've successfully managed teams or projects, focusing on how you drove performance and fostered collaboration.
✨Prepare for Data-Driven Discussions
Since the role requires a data-driven approach, be ready to discuss how you've used data to inform decisions in previous positions. Bring specific examples of KPIs you've monitored and improvements you've implemented based on data analysis.
✨Emphasise Customer Experience
Customer experience is key in this role. Be prepared to talk about strategies you've employed to enhance customer satisfaction in previous roles, and how you plan to champion best-in-class experiences in the EV charging network.
