At a Glance
- Tasks: Engage with global clients to ensure they succeed with our sustainability-focused product.
- Company: Join Interu, a forward-thinking company dedicated to sustainability in supply chains.
- Benefits: Enjoy remote work flexibility, competitive salary, and a focus on professional growth.
- Other info: Work remotely 3 days a week in a dynamic and supportive environment.
- Why this job: Make a real difference in sustainability while building strong client relationships.
- Qualifications: 4+ years in SaaS customer success and fluency in English and Portuguese.
The predicted salary is between 50000 - 60000 € per year.
Interu - built by iov42 is seeking a Customer Success Manager in Greater London to engage with global clients, ensuring they derive value from our product designed for sustainability in supply chains. The role involves:
- Developing relationships with stakeholders
- Managing onboarding
- Providing ongoing support
- Collaborating with internal teams for client success
The ideal candidate has:
- 4+ years in SaaS customer success
- Fluency in English and Portuguese
- A passion for sustainability
Remote work is possible 3 days a week.
Remote SaaS Customer Success Lead | ESG & Sustainability employer: Interu - built by iov42
Interu - built by iov42 is an exceptional employer that prioritises employee growth and sustainability, offering a dynamic work culture where innovation thrives. With the flexibility of remote work three days a week and a commitment to meaningful client engagement, employees are empowered to make a real impact in the ESG and sustainability sector while enjoying a supportive environment that fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Remote SaaS Customer Success Lead | ESG & Sustainability
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Interu on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s sustainability initiatives. Show us you’re not just passionate about customer success but also about making a positive impact!
✨Tip Number 3
Practice your pitch! Be ready to explain how your 4+ years in SaaS customer success can help clients thrive with Interu’s product. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Remote SaaS Customer Success Lead | ESG & Sustainability
Some tips for your application 🫡
Show Your Passion for Sustainability:When writing your application, let your enthusiasm for sustainability shine through. We want to see how your values align with our mission at Interu, so share any relevant experiences or projects that highlight your commitment to this cause.
Tailor Your Experience:Make sure to customise your application to reflect your 4+ years in SaaS customer success. We’re looking for specific examples of how you've engaged with clients and ensured they get the most out of their products. This will help us see how you can bring value to our team.
Highlight Your Communication Skills:Since fluency in English and Portuguese is key, don’t forget to showcase your language skills in your application. Whether it’s through your previous roles or personal experiences, we want to know how you’ve effectively communicated with diverse stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Interu - built by iov42
✨Know Your Product Inside Out
Before the interview, make sure you understand Interu's product and how it contributes to sustainability in supply chains. Familiarise yourself with its features and benefits, as well as any recent updates or case studies. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Customer Success Experience
Prepare specific examples from your previous roles that highlight your experience in SaaS customer success. Focus on how you've engaged with clients, managed onboarding processes, and provided ongoing support. Use metrics to quantify your success, like client retention rates or satisfaction scores.
✨Demonstrate Your Language Skills
Since fluency in English and Portuguese is a requirement, be ready to showcase your language skills during the interview. You might be asked to switch between languages or answer questions in Portuguese, so practice speaking confidently in both languages to impress your interviewers.
✨Emphasise Your Passion for Sustainability
Interu is looking for someone who is genuinely passionate about sustainability. Be prepared to discuss why this matters to you and how it aligns with your career goals. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to sustainable practices.
