Operations Field Manager - Management Systems Auditors

ABOUT YOU We are seeking an outcome-focused Operations Field Manager who has knowledge and experience of the principles and practices of Management Systems schemes (ISO audits) and their operation. You will support and deliver requirements for a portfolio of clients related to your industry experience while leading audits against recognised Standards in accordance with the Intertek Global Management System requirements. Required skills and experience: Successful and significant track record in the delivery of industry recognised International Organisation for Standardisation audits. Strong organisational and IT literacy skills. A serious commitment to accuracy and quality while meeting goals and deadlines. Robust understanding of number of ISO standards. Demonstrable experience in working to tight deadlines for significant assignments, prioritising workload effectively, multitasking and managing conflicting priorities. Willingness to travel and support all relevant international work. Uses fact-based decision-making. Demonstrate unquestionable ethics and integrity. Excellent written and oral communication skills. Confident working with peers. Ability to demonstrate exceptional customer service. Motivated, self-starter. ABOUT THE OPPORTUNITY The Operations Field Manager (Management Systems) role forms part of Intertek Business Assurance UK Team. Intertek\’s Business Assurance team provides a comprehensive range of auditing and certification services, ensuring that management systems are optimised to facilitate successful growth. Products and services are only as good as the management systems that support them. You will provide effective line management and support of the MS Audit Team, including Subcontract auditors. Key activities: Manage a team of ISO auditors, setting and ensuring benchmark performance. Providing guidance, coaching and feedback on technical and interpersonal capabilities of the team. Enabling a problem-solve mindset. Liaising with the Coordination team to resolve and/or adequately resource audits when required. Delivery of complex scheme audits and maintained coverage of qualification for less complex schemes operated by the UK Business Assurance team. Plan, arrange and undertake detailed audits of client premises, management systems and practices against pre-determined Standards to maintain auditor status. As required, act as a Client Manager for defined key accounts, ensuring coordination of audit programmes and audit teams to provide a consistent approach. WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies. TPBN1_UKTJ