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- Tasks: Manage customer inquiries and support branding tasks for a global company.
- Company: A leading quality assurance company with a focus on teamwork and diversity.
- Benefits: Career development opportunities in a supportive and inclusive environment.
- Why this job: Join a dynamic team and make a difference in customer experience and branding.
- Qualifications: Strong communication skills and experience in customer service are essential.
- Other info: Exciting role in Greater Manchester with room for growth.
The predicted salary is between 28800 - 43200 £ per year.
A global quality assurance company is seeking a central enquiries & brand assistant in Greater Manchester. The successful candidate will manage inbound customer inquiries, ensure timely responses, and support the marketing team with branding tasks.
A background in customer service, strong communication skills, and familiarity with CRM systems are essential.
This role offers career development opportunities in a supportive environment that values diversity and teamwork.
Brand & Customer Enquiries Specialist in Manchester employer: Intertek
Contact Detail:
Intertek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand & Customer Enquiries Specialist in Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer inquiries, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can really help!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Brand & Customer Enquiries Specialist in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled inquiries in the past and what strategies you used to ensure timely responses.
Communicate Clearly: Strong communication skills are a must for this role. When writing your application, keep it clear and concise. We appreciate straightforwardness and clarity!
Familiarity with CRM Systems: If you've worked with CRM systems before, let us know! Mention any specific tools you've used and how they helped you manage customer interactions effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Intertek
✨Know Your Brand
Before the interview, dive deep into the company's brand values and mission. Understanding their branding strategy will help you align your answers with what they stand for, showing that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully handled customer inquiries. Highlight your problem-solving skills and how you ensured customer satisfaction, as this is crucial for the role.
✨Familiarise Yourself with CRM Systems
Since familiarity with CRM systems is essential, brush up on any relevant software you've used before. Be ready to discuss how you've utilised these tools to manage customer interactions effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics or career development opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
