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- Tasks: Manage customer inquiries and support branding tasks for a global company.
- Company: A leading quality assurance company with a focus on teamwork and diversity.
- Benefits: Career development opportunities in a supportive and inclusive environment.
- Why this job: Join a dynamic team and make a difference in customer experience and branding.
- Qualifications: Strong communication skills and experience in customer service are essential.
- Other info: Exciting role in Greater Manchester with room for growth.
The predicted salary is between 28800 - 43200 £ per year.
A global quality assurance company is seeking a central enquiries & brand assistant in Greater Manchester. The successful candidate will manage inbound customer inquiries, ensure timely responses, and support the marketing team with branding tasks.
A background in customer service, strong communication skills, and familiarity with CRM systems are essential.
This role offers career development opportunities in a supportive environment that values diversity and teamwork.
Brand & Customer Enquiries Specialist employer: Intertek
Contact Detail:
Intertek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand & Customer Enquiries Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about managing customer inquiries, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can really help!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Brand & Customer Enquiries Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled inquiries in the past and what strategies you used to ensure customer satisfaction.
Communicate Clearly: Strong communication skills are key for this role. When writing your application, be clear and concise. Use straightforward language that reflects your ability to communicate effectively with customers.
Familiarity with CRM Systems: If you've worked with CRM systems before, let us know! Mention any specific tools you've used and how they helped you manage customer inquiries efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Intertek
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled inquiries in the past and what strategies you used to ensure timely responses. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with CRM Systems
Since familiarity with CRM systems is essential for this role, make sure you can talk about any experience you have with them. If you haven't used a specific system, do a bit of research on popular ones and be prepared to discuss how you would adapt to new software.
✨Showcase Your Communication Skills
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated with customers or team members in previous roles.
✨Emphasise Teamwork and Diversity
This company values teamwork and diversity, so be sure to highlight any experiences where you've worked collaboratively with others. Share how you appreciate diverse perspectives and how they contribute to a positive work environment.
