Sample Coordinator

We are seeking someone who has excellent customer service experience. You must be willing to be hands-on as some physical activity is required in this role and environment to book samples in.

Required skills and experience:

• Maths, English and a Science related subject at National 5 or equivalent level preferred but not essential
• Strong organisational and time management skills
• Proven ability to interact with clients and colleagues at all levels in a professional manner at all times
• Willing to be “hands-on” as some physical activity is required in this role and environment to book samples in
• Good time management and an ability to work under pressure and to strict deadlines
• IT literate with a good level of skills in MS Office software and database use

ABOUT THE OPPORTUNITY

We now have an exciting opportunity for a Sample Coordinator to join our team. You will work in the Business Support team and will be responsible for independently carrying out sample receipt duties following agreed methodologies in an efficient and effective manner. You will accurately review, communicate, and enter client, sample, analytical and financial information into company databases to allow operational teams to complete client requirements and invoice work accurately the first time.

Key activities:

• Perform the daily activities of the department efficiently and effectively in accordance with both approved methods and client requirements, working in partnership with the operational teams to ensure activities are completed timely
• Ensure incoming work is handled appropriately, registered into Intertek’s databases or quarantined
• Responsible for accurately registering client, sample, analytical and financial information into company databases
• Ensure only necessary paperwork is generated for each job
• Responsible for arranging the transfer of work from sample reception to the appropriate section for processing
• Responsible for the weekly review and communication of quarantine logs to the department heads
• Report all faults and non-conformance issues providing specific information as required

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who does not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.

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