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- Tasks: Lead global customer service and supplier operations to ensure top-notch service delivery.
- Company: Join a well-established company with 17 years of industry experience.
- Benefits: Competitive salary, career advancement opportunities, and a supportive work environment.
- Why this job: Make a significant impact in customer service and operations on a global scale.
- Qualifications: Proven operational management experience and strong people skills required.
- Other info: Dynamic role with opportunities for growth and development in a collaborative team.
The predicted salary is between 50000 - 70000 £ per year.
Operational management experience in laboratory testing, inspection & audit field, with management exposure in operation, customer service and account management. Been in the industry for 17 years now.
- Specialties:
- Planning
- Organising
- Managing and motivating a group/team to deliver
- Process management
- Rightsizing an operation
- People skills
- Customer service management (operational aspect and customer management aspect)
Global Customer Service & Supplier Operations Leader in Leicester employer: Intertek Group Plc
Contact Detail:
Intertek Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Service & Supplier Operations Leader in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a hidden job opening.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your 17 years of experience can add value to their team.
✨Tip Number 3
Showcase your people skills! During interviews, share examples of how you've motivated teams and managed customer service operations. This will highlight your fit for the Global Customer Service & Supplier Operations Leader role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Global Customer Service & Supplier Operations Leader in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your operational management experience, especially in laboratory testing and customer service. We want to see how your 17 years in the industry can bring value to our team!
Showcase Your Skills: Don’t forget to emphasise your planning, organising, and people skills. We love seeing candidates who can manage and motivate a team effectively, so let that shine through in your application.
Be Specific: When describing your past roles, be specific about your achievements in process management and rightsizing operations. We’re looking for concrete examples of how you’ve made a difference in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Intertek Group Plc
✨Know Your Operations Inside Out
Make sure you brush up on your operational management experience, especially in laboratory testing and inspection. Be ready to discuss specific examples of how you've planned, organised, and managed teams to deliver results.
✨Showcase Your People Skills
Since this role involves managing a team, highlight your people skills during the interview. Share stories that demonstrate how you've motivated your team and handled customer service challenges effectively.
✨Prepare for Process Management Questions
Expect questions about process management and rightsizing operations. Think of instances where you've successfully streamlined processes or improved efficiency, and be prepared to explain your thought process.
✨Demonstrate Customer-Centric Thinking
As customer service is a key aspect of this role, come equipped with examples of how you've enhanced customer satisfaction. Discuss your approach to balancing operational needs with customer expectations.