At a Glance
- Tasks: Lead and transform technical delivery across EMEA for healthcare solutions.
- Company: Join InterSystems, a global leader in data technology with a focus on innovation.
- Benefits: Competitive salary, international travel opportunities, and a dynamic work environment.
- Other info: Be part of a future-ready team dedicated to excellence and customer success.
- Why this job: Make a significant impact on healthcare delivery while driving AI-driven methodologies.
- Qualifications: 10+ years in technical delivery and strong leadership skills required.
The predicted salary is between 90000 - 120000 £ per year.
The Director of Technical Implementation, EMEA is responsible for leading and transforming the regional technical delivery organization into a scalable, high-performing, and standardized function. This role centralizes technical leadership across all countries (including UKI, ME, South Africa, Italy, France and DACH), establishing a unified operating model that ensures consistent implementation quality, strong governance, and measurable delivery outcomes across InterSystems EHR and HealthShare solutions. The position drives operational efficiency through structured resource management, cross-regional collaboration, and the adoption of shared tools, reusable assets, and standardized processes. It enables the transition from country-based execution to a coordinated EMEA-wide delivery model, improving flexibility, utilization, and responsiveness to project demands. In addition, the role plays a critical part in aligning technical delivery with quality objectives, ensuring each country can meet its project targets while benefiting from regional synergies. It is also accountable for embedding AI-driven methodologies, including the evolution of ARIES, into day-to-day delivery practices to enhance predictability, quality, and decision-making. Overall, this position is key to improving customer outcomes, strengthening partner ecosystems, and building a future-ready technical implementation capability across EMEA.
Key Responsibilities
- Lead and unify all Technical Implementation teams across EMEA under a single functional structure, ensuring consistent standards and execution.
- Define and enforce technical implementation best practices, governance, and quality frameworks across all projects.
- Maintain strong alignment with country leadership, ensuring technical delivery supports each country in achieving its annual project targets while applying regional synergies and continuous improvements.
- Drive cross-country collaboration and resource optimization, enabling flexible deployment of technical expertise across the region.
- Own regional technical capacity planning, forecasting, and utilization, leveraging data and AI-driven insights.
- Oversee partner strategy and execution, including onboarding, performance management, and management alignment.
- Embed and scale the AI-powered ARIES methodology across all technical delivery activities.
- Establish and monitor KPIs related to delivery quality, efficiency, resource utilization, and partner performance.
- Support country Professional Services Directors in achieving project success, while maintaining strong technical oversight.
- Lead continuous improvement initiatives, including reusable assets, automation, and standardization of deliverables.
- Act as a senior stakeholder in customer engagements, supporting critical projects and ensuring delivery excellence.
Qualifications
- 10+ years of experience in technical delivery, implementation, or professional services leadership.
- Proven track record managing large-scale, complex, multi-country implementation programs.
- Strong background in healthcare IT or enterprise software implementation environments.
- Deep understanding of technical architectures, integration, and data platforms.
- Experience with resource management, forecasting, and operational optimization at scale.
- Demonstrated ability to lead organizational transformation and drive standardization.
- Strong leadership and stakeholder management skills in a matrix environment.
- Experience working with partners and external delivery ecosystems.
- Strategic mindset with the ability to translate vision into execution.
- Ability to travel internationally 60% of the time.
Education and Training
- Relevant University technical Degree
- Proficiency in English
Key Success Factors
- Improved delivery predictability and quality across EMEA
- Increased resource utilization and cross-regional efficiency
- Strong partner performance and optimization
- Effective adoption of AI-driven implementation practices
- Scalable and standardized technical delivery model across EMEA markets
About InterSystems
InterSystems, a data technology provider, delivers a unified foundation for next-generation applications in healthcare, finance, manufacturing, and supply chain across more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations to unlock the power of data. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Director of Technical Implementation, EMEA in Windsor employer: InterSystems
InterSystems is an exceptional employer, offering a dynamic work environment in Windsor, UK, where innovation meets collaboration. As a leader in healthcare IT, we prioritise employee growth through continuous learning opportunities and a strong focus on operational excellence, ensuring that our team members are equipped to drive impactful change across the EMEA region. With a commitment to fostering a culture of inclusivity and support, we empower our employees to excel in their roles while contributing to meaningful projects that enhance customer outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Technical Implementation, EMEA in Windsor
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit into their team and contribute to their goals, especially in a role as pivotal as Director of Technical Implementation.
✨Tip Number 3
Practice your pitch! You need to clearly articulate your experience and how it aligns with the job. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Director of Technical Implementation, EMEA in Windsor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Director of Technical Implementation role. Highlight your leadership in technical delivery and any experience with multi-country projects to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about transforming technical delivery and how your background in healthcare IT can help us achieve our goals across EMEA.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love to see quantifiable results, especially in resource management and operational efficiency!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at InterSystems
✨Know Your Stuff
Make sure you have a solid understanding of technical delivery and implementation, especially in healthcare IT. Brush up on your knowledge of integration and data platforms, as well as the specific challenges faced in multi-country projects.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership experience in managing large-scale projects. Highlight how you've driven standardisation and transformation in previous roles, and be ready to discuss your approach to stakeholder management in a matrix environment.
✨Emphasise Collaboration
Since this role involves cross-country collaboration, think of instances where you've successfully worked with diverse teams. Be prepared to discuss how you optimise resources and foster teamwork to achieve project goals across different regions.
✨Get Familiar with AI Methodologies
As the role involves embedding AI-driven methodologies like ARIES, it’s crucial to understand how these can enhance delivery practices. Research how AI can improve predictability and quality in technical implementations, and be ready to share your insights during the interview.
