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- Tasks: Join a dynamic team solving complex problems in healthcare and finance tech.
- Company: InterSystems is a leader in advanced healthcare technologies, shaping the future of public and private sectors.
- Benefits: Enjoy a collaborative office environment with opportunities for continuous learning and career growth.
- Why this job: Work with cutting-edge technologies and develop leadership skills while making a real impact.
- Qualifications: BSc in Computer Science or related field; strong analytical skills and programming experience required.
- Other info: First 3 months are fully office-based in Windsor, UK.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary:
Senior Support Specialists who are product specialists supporting the development and administration of public and private Healthcare, and financial sectors, both in the UK and internationally, working with advanced healthcare technologies, multiple operating systems, complex networks, and hosted environments in the cloud and on-premises.
This is an office based role, and the first 3 months will be fully office based in our Windsor, UK location.
Job Responsibilities:
- Contribute to a smart, cooperative, problem-solving team in a fast-paced environment.
- Deliver customer solutions in accordance with InterSystems service standards.
- Work with a broad range of proven and cutting-edge technologies in areas including object, web, relational, networking, storage, high availability, performance, integration, cloud, and database.
- Continuous self-learning and gaining an in-depth knowledge of these technologies.
- Develop leadership skills working with developers, managers, and other stakeholders.
- Follow a career path with InterSystems core database technology, application development tools, applications integration, system performance, or solution architecture.
- Encouraged to develop and apply creative problem-solving tools and skills.
- Acquire expert knowledge to act as a mentor or a go-to-person on specific technologies.
Job Requirements :
- BSc in Computer Science, Engineering or hard Science, or equivalent qualification
- Very strong analytical and problem-solving skills
- Programming experience in a software language utilized by InterSystems’ products
- Strong communication and interpersonal skills
- Passion for solving complex interesting problems
- Experience with developing debugging tools for Unix/Linux or Windows environments
- Ability to lead technical discussions with senior developers and managers
- A high level of understanding of interface development is an advantage.
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Senior Support Specialist employer: InterSystems
Contact Detail:
InterSystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Specialist
✨Tip Number 1
Familiarize yourself with the specific technologies and programming languages used by InterSystems. This will not only help you in interviews but also demonstrate your commitment to understanding their products.
✨Tip Number 2
Engage with online communities or forums related to healthcare technology and support. Networking with professionals in the field can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've solved complex problems, especially in Unix/Linux or Windows environments. This will showcase your analytical skills and experience effectively.
✨Tip Number 4
Highlight any leadership experiences you have, even if they are informal. Being able to lead discussions and mentor others is a key aspect of the role, so be ready to share examples.
We think you need these skills to ace Senior Support Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Support Specialist position. Understand the key responsibilities and requirements, especially the technical skills and experience needed.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with advanced healthcare technologies, programming languages, and any relevant projects. Showcase your problem-solving skills and ability to work in fast-paced environments.
Tailor Your Application: Customize your application materials to reflect the specific skills and experiences mentioned in the job description. Use keywords from the job posting to demonstrate that you are a good fit for the role.
Showcase Communication Skills: Since strong communication and interpersonal skills are crucial for this role, provide examples in your application of how you've successfully communicated complex technical information to non-technical stakeholders.
How to prepare for a job interview at InterSystems
✨Showcase Your Technical Expertise
Be prepared to discuss your programming experience and how it relates to the software languages used by InterSystems. Highlight any specific projects or challenges you've tackled that demonstrate your analytical and problem-solving skills.
✨Demonstrate Your Communication Skills
Since this role involves leading technical discussions, practice articulating complex ideas clearly and concisely. Think of examples where you've successfully communicated with both technical and non-technical stakeholders.
✨Emphasize Your Problem-Solving Approach
Prepare to share your creative problem-solving techniques. Discuss specific instances where you encountered a challenging issue and how you approached finding a solution, especially in fast-paced environments.
✨Express Your Passion for Continuous Learning
Convey your enthusiasm for self-learning and staying updated with advanced healthcare technologies. Mention any relevant courses, certifications, or personal projects that showcase your commitment to professional growth.
