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For Companies At a Glance
- Tasks: Oversee and enhance network infrastructure for global hosted services.
- Company: Join a leading tech provider with a strong impact in healthcare and finance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment focused on innovation and service improvement.
- Why this job: Be part of a dynamic team shaping the future of network solutions.
- Qualifications: CCNP certification and hands-on experience with Cisco and F5 equipment required.
The predicted salary is between 48000 - 84000 ÂŁ per year.
Overview
InterSystems provides the information engines that power some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, and TrakCare.
The Hosted Services organization was formed in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With five established datacentre locations globally, and several contracts in the pipeline, Hosted Services is expected to continue to grow.
To support this growth, we are now looking for a Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally.
Responsibilities
- Provide expert-level support for the network infrastructure that underpins our data center based services.
- Ensure that network service levels are monitored, reviewed and reported on a regular basis, and that the necessary steps are taken to resolve any issues or negative trends that may be identified.
- Ensure that network and related activities are completed within agreed timelines and/or in line with agreed schedules.
- Work with technical architects, project managers and other stakeholders to identify, assess, select and present appropriate network solutions for their needs.
- Build and deploy agreed solutions within specified timelines.
- Develop, implement and test disaster recovery and/or network fail-over plans as required.
- Maintain operational acceptance criteria for network solutions to be supported by the hosting team, and work with the appropriate delivery teams to ensure that these are met before transition into production.
- Ensure that network and associated service components under management are monitored 24Ă—7 for availability, capacity and performance.
- Monitor and report on network capacity across all network elements, and pro-actively identify and address potential issues in a timely manner.
- Ensure that agreed network and access processes are followed and, in particular, that events, incidents and requests are dealt with in a timely manner using the appropriate operational processes and tools.
- Ensure ongoing compliance with network and related security policies.
- Ensure that network and related solutions are documented, including network diagrams, “as-built” configurations, IP address data, and support procedures e.g. “how to fail-over a connection”, etc.
- Maintain good relationships with other team members, other teams, customers and suppliers in order to maximize team working and collaboration.
- Continue to look for ways that the service can be improved and, where agreed, lead or assist with the implementation of service improvements. In particular, focus on service automation opportunities in line with the wider hosted services strategy and available tools; continue to optimize performance, efficiency and utilization.
- Provide consultation to customers and stakeholders on in-life customer solutions.
- Provide 24Ă—7 support as part of the wider hosting operations team.
Required Experience & Qualifications
- Minimum of CCNP with routing and switching or security certification
- Strong knowledge and hands-on experience of configuring, troubleshooting and supporting Cisco and F5 networking equipment in a datacentre environment, specifically Cisco Nexus switches, Cisco ASA firewalls, F5 LTM and DNS load balancers.
- Strong network design and management skills and experience, including setting up firewall rules, dynamic routing, load balancing, intrusion detection and prevention, setting up remote access and site-to-site VPNs.
- Strong practical experience of following ITIL processes in a 24Ă—7 operations environment with tight SLA and security compliance requirements.
- Practical experience with the majority of the following: Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC, HSRP, STP, NTP, logging, port channels, layer 3 switching; Cisco ASR (100x), IOS, XE, OSFP, BGP, VRF, NTP, logging; Cisco ASA, IPS, ASAv, Multi-context, IPSEC VPN, AnyConnect SSL VPN, NAT, ACLs; F5 LTM, route domains, partitions, pools, nodes, irules, GTM – DNS Management, GLB
Desirable skills
- Good client and relationship management ability with excellent oral and written communication and presentation skills
- Able to demonstrate flexibility, motivation as well as excellent problem solving and team working
- Knowledge of service monitoring and alerting (Nagios, Cacti preferred).
- Knowledge of configuration management (Puppet preferred).
- Ability to manage 3rd party vendors e.g. F5, Cisco
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24Ă—7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology
- Industries: Software Development
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Senior Network Engineer employer: InterSystems
Contact Detail:
InterSystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Network Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or conferences related to network engineering. This is a great way to make connections and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills in practical settings. Consider setting up a home lab to experiment with Cisco and F5 equipment. Document your projects and share them on platforms like GitHub to showcase your expertise.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to network design and troubleshooting. Practice explaining your thought process clearly, as communication is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals to join our team. Make sure your application stands out by tailoring it to the specific role and highlighting relevant experience.
We think you need these skills to ace Senior Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Network Engineer role. Highlight your experience with Cisco and F5 equipment, as well as any relevant certifications like CCNP. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about network engineering and how your background makes you a great fit for our team. Don't forget to mention your experience in a 24x7 operations environment!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex networking issues in the past. We love seeing candidates who can think on their feet and come up with innovative solutions, especially in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at InterSystems!
How to prepare for a job interview at InterSystems
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Cisco and F5 networking equipment. Be ready to discuss your hands-on experience with specific technologies like Cisco Nexus switches and ASA firewalls. Prepare examples of how you've configured, troubleshot, and supported these systems in a datacentre environment.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your problem-solving abilities by discussing past challenges you've faced in network management. Think of specific instances where you identified issues, implemented solutions, and improved service delivery. This will highlight your practical experience and ability to work under pressure.
✨Familiarise Yourself with ITIL Processes
Since the role requires following ITIL processes, be ready to explain how you've applied these in a 24x7 operations environment. Discuss your understanding of SLAs and security compliance requirements, and how you've ensured that network services meet these standards.
✨Build Rapport with Interviewers
Remember, it's not just about technical skills; relationship management is key. Practice your communication skills and be prepared to engage with your interviewers. Show them that you can collaborate effectively with team members, customers, and suppliers, as this will be crucial in your role.