At a Glance
- Tasks: Lead and transform technical delivery across EMEA for healthcare solutions.
- Company: Join InterSystems, a global leader in data technology with a focus on innovation.
- Benefits: Competitive salary, international travel, and opportunities for professional growth.
- Other info: Dynamic role with a focus on AI-driven methodologies and cross-regional collaboration.
- Why this job: Make a significant impact on healthcare delivery while working with cutting-edge technology.
- Qualifications: 10+ years in technical delivery and strong leadership skills required.
The predicted salary is between 90000 - 120000 £ per year.
The Director of Technical Implementation, EMEA is responsible for leading and transforming the regional technical delivery organization into a scalable, high-performing, and standardized function. This role centralizes technical leadership across all countries (including UKI, ME, South Africa, Italy, France and DACH), establishing a unified operating model that ensures consistent implementation quality, strong governance, and measurable delivery outcomes across InterSystems EHR and HealthShare solutions. The position drives operational efficiency through structured resource management, cross-regional collaboration, and the adoption of shared tools, reusable assets, and standardized processes. It enables the transition from country-based execution to a coordinated EMEA-wide delivery model, improving flexibility, utilization, and responsiveness to project demands. In addition, the role plays a critical part in aligning technical delivery with quality objectives, ensuring each country can meet its project targets while benefiting from regional synergies. It is also accountable for embedding AI-driven methodologies, including the evolution of ARIES, into day-to-day delivery practices to enhance predictability, quality, and decision-making. Overall, this position is key to improving customer outcomes, strengthening partner ecosystems, and building a future-ready technical implementation capability across EMEA.
Key Responsibilities
- Lead and unify all Technical Implementation teams across EMEA under a single functional structure, ensuring consistent standards and execution.
- Define and enforce technical implementation best practices, governance, and quality frameworks across all projects.
- Maintain strong alignment with country leadership, ensuring technical delivery supports each country in achieving its annual project targets while applying regional synergies and continuous improvements.
- Drive cross-country collaboration and resource optimization, enabling flexible deployment of technical expertise across the region.
- Own regional technical capacity planning, forecasting, and utilization, leveraging data and AI-driven insights.
- Oversee partner strategy and execution, including onboarding, performance management, and management alignment.
- Embed and scale the AI-powered ARIES methodology across all technical delivery activities.
- Establish and monitor KPIs related to delivery quality, efficiency, resource utilization, and partner performance.
- Support country Professional Services Directors in achieving project success, while maintaining strong technical oversight.
- Lead continuous improvement initiatives, including reusable assets, automation, and standardization of deliverables.
- Act as a senior stakeholder in customer engagements, supporting critical projects and ensuring delivery excellence.
Qualifications
- 10+ years of experience in technical delivery, implementation, or professional services leadership.
- Proven track record managing large-scale, complex, multi-country implementation programs.
- Strong background in healthcare IT or enterprise software implementation environments.
- Deep understanding of technical architectures, integration, and data platforms.
- Experience with resource management, forecasting, and operational optimization at scale.
- Demonstrated ability to lead organizational transformation and drive standardization.
- Strong leadership and stakeholder management skills in a matrix environment.
- Experience working with partners and external delivery ecosystems.
- Strategic mindset with the ability to translate vision into execution.
- Ability to travel internationally 60% of the time.
Education and Training
- Relevant University technical Degree
- Proficiency in English
Key Success Factors
- Improved delivery predictability and quality across EMEA
- Increased resource utilization and cross-regional efficiency
- Strong partner performance and optimization
- Effective adoption of AI-driven implementation practices
- Scalable and standardized technical delivery model across EMEA markets
About InterSystems
InterSystems, a data technology provider, delivers a unified foundation for next-generation applications in healthcare, finance, manufacturing, and supply chain across more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations to unlock the power of data. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
Director of Technical Implementation, EMEA employer: InterSystems
Contact Detail:
InterSystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Technical Implementation, EMEA
✨Tip Number 1
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We think you need these skills to ace Director of Technical Implementation, EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Director of Technical Implementation role. Highlight your leadership in technical delivery and any experience with multi-country projects to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in healthcare IT or enterprise software makes you the perfect fit for our team.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Quantify your achievements in previous roles, especially those related to operational efficiency and resource management, to demonstrate your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at InterSystems
✨Know Your Stuff
Make sure you have a solid understanding of technical delivery and implementation, especially in healthcare IT. Brush up on your knowledge of integration and data platforms, as well as the specific challenges faced in multi-country projects.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing large-scale projects and driving organisational transformation. Be ready to discuss how you've successfully unified teams and enforced best practices in previous roles.
✨Emphasise Collaboration
Since this role involves cross-country collaboration, think of instances where you've worked with diverse teams. Share how you optimised resources and fostered teamwork to achieve project goals, demonstrating your ability to align with various stakeholders.
✨Get Familiar with AI Methodologies
As the role involves embedding AI-driven methodologies like ARIES, it’s crucial to understand how these can enhance delivery practices. Be prepared to discuss any experience you have with AI in technical implementations and how it can improve predictability and quality.