At a Glance
- Tasks: Become an expert in healthcare applications and implement innovative solutions for customers.
- Company: Join InterSystems, a leading data technology provider transforming industries worldwide.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic environment.
- Other info: Opportunity for career growth and exposure to cutting-edge technology.
- Why this job: Make a real impact in healthcare by optimising software solutions for hospitals.
- Qualifications: Experience in healthcare PAS systems and strong communication skills required.
The predicted salary is between 63000 - 77000 £ per year.
The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner. The Application Specialist will become an "expert" product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. The successful individual will have come from a Healthcare PAS background and have an in-depth knowledge understanding of the PAS rules and billing workflows and requirements within the private and public hospitals in the UK.
The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.
Key Responsibilities
- Act in accordance with the latest version of the InterSystems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement.
- Work with the customer to ensure early data collection information is gathered correctly and as per the schedule.
- Log any additional configuration through Edition change process and follow up with product team to close the configurations.
- Set up customer site configuration.
- Create validation scripts for verifying agreed configuration.
- Participate in validating the migrated data to ensure it works with the solution.
- Troubleshoot customer issues during implementation phases.
- Follow-up on test fixes and work with the Project Manager/Product Team to implement fix.
- Conduct individual and group training, product demonstrations and workshops as required.
- Excellent communication skills and experience of conducting customer training, workshops and/or presentations.
- Deep understanding of the PAS rules and workflows and requirements within the private and public hospitals in the UK.
- Experience with writing functional documents.
- Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses.
- Experience implementing software solutions.
- Exposure to IT services in a customer-facing setting.
- Previous experience as an Application or Configuration Specialist.
- Good computer skills.
- Experience conducting software testing.
Education & Training
Desirable: Proficiency in English.
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide.
Ict Applications Specialist in Belfast employer: Intersystems
InterSystems is an exceptional employer for an ICT Applications Specialist, offering a dynamic work culture that prioritises continuous improvement and employee development. With a focus on healthcare technology, employees benefit from engaging in meaningful projects that directly impact patient care, while also enjoying opportunities for professional growth through training and collaboration with diverse teams across the globe. The company's commitment to innovation and excellence, combined with its supportive environment, makes it an attractive place for those looking to make a difference in the healthcare sector.
