At a Glance
- Tasks: Support and develop healthcare applications while providing technical training and troubleshooting.
- Company: Join InterSystems, a leading data technology provider in healthcare and beyond.
- Benefits: Gain hands-on experience, travel opportunities, and a chance to make a real impact.
- Other info: Dynamic, multicultural environment with excellent career growth potential.
- Why this job: Be part of innovative projects that enhance healthcare technology and improve lives.
- Qualifications: Knowledge of web languages, SQL, and a passion for learning new tech.
The predicted salary is between 44595 - 54505 £ per year.
The Graduate will be required to perform custom development tasks and provide support for the technical implementation tools of InterSystems healthcare applications and related products. The Graduate will be responsible for site specific software deployment activities and to ensure that the software satisfies project specifications and is delivered and deployed in line with project requirements. The Graduate must be available to visit client sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training. International travel may be required.
Key Responsibilities
- Management: Liaise with client or business analyst in regard to on-going enhancement requests; Liaise with client or business analyst on any requests for new or modified reports; Advise and assist Project Managers during Implementation; Manage the resolution of any outstanding acceptance issues before and after project go-live.
- Operational: Develop and provide technical support for software customizations such as JavaScript, interfaces, reports, extracts, data migration, upgrades and conversions; Provide technical support for troubleshooting and performance analysis for related areas; Support and testing of all InterSystems related utilities, e.g., patching tool, print service etc; Production of training materials for technical courses such as system custom development or reporting; Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles, and specifications; Responsible for participating in on-site technical training; Responsible for participating in on-site technical implementations; Responsible for participating in the 24 hour extended support service.
Key Characteristics
- Technical Ability: Demonstrates facility with software development, programming, and/or applications; enjoys working with and analyzing complex data and developing software solutions.
- Innovative Problem Solving: Ability to solve difficult problems; develops creative solutions; ability to identify key issues/problems through analysis and questions; attacks problems systematically; sees non-obvious relationships.
- Interpersonal Social Skills: Adapts approach to be effective working with different people; is comfortable interacting with people who are more senior or more experienced than them; is friendly, personable and engaging.
- Efficiency and Attention to Detail: Committed to tasks while adhering to time-line; ability to balance multiple tasks simultaneously without details falling through the cracks; has high standards for thoroughness, completeness, accuracy.
- Independence/Self-Confidence (Desirable): Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing direction or supervision; is comfortable with taking risks going into a novel situation; directly addresses or raises issues of concern to him/her.
Experience and Qualifications
- Knowledge of web oriented languages, including HTML, and JavaScript.
- Experience with SQL, data analysis and database methodologies.
- Ability to design and write technical documents.
- Well versed in Internet / Intranet concepts.
- Experienced in client-focused interaction.
- Proven ability to lead and deliver results as required within specific time frames.
- Good presentation and communication skills.
- Ability to conduct training and develop training materials.
- Ability to work within a team in a multi-cultural environment.
- Available for work outside of office hours and willingness to travel.
- Passion for learning new technologies and applications.
- HL7 programming experience (desirable).
Education and Training
- University degree or equivalent work experience (essential).
- Experience with InterSystems technology and healthcare systems highly desirable (desirable).
- Knowledge of Health Information Exchange (HIE) standards and best practices (desirable).
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide.
Product Support Graduate New Windsor, UK employer: InterSystems Corporation
As a Clinical Application Specialist at InterSystems, you will thrive in a dynamic work culture that prioritises innovation and collaboration within the healthcare sector. Our commitment to employee growth is evident through continuous training opportunities and the chance to become a key resource for our clients, ensuring you make a meaningful impact while enjoying the flexibility of travel and diverse project engagements. Join us in a role that not only enhances your professional skills but also contributes to improving healthcare outcomes across various communities.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Graduate New Windsor, UK
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at InterSystems Corporation or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to InterSystems Corporation.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like InterSystems Corporation.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like InterSystems Corporation that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Product Support Graduate New Windsor, UK
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at InterSystems Corporation.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at InterSystems Corporation and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at InterSystems Corporation
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If InterSystems Corporation uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
