Senior Support Specialist Windsor, UK
Senior Support Specialist Windsor, UK

Senior Support Specialist Windsor, UK

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers by resolving issues and providing solutions daily.
  • Company: Join InterSystems, a global leader in developing innovative solutions for complex challenges.
  • Benefits: Enjoy flexible working options and a supportive corporate culture.
  • Why this job: Make a real impact while growing your career in a dynamic environment.
  • Qualifications: Looking for dedicated individuals with strong problem-solving skills and a passion for helping others.
  • Other info: Be aware of fraudulent recruitment claims; always verify through official channels.

The predicted salary is between 36000 - 60000 £ per year.

Build a Career that Makes a Difference. Welcome to our Careers section! We hire only talented, dedicated, and driven individuals - the best and the brightest from all over the world. Join us as we develop and deliver solutions for some of the world’s toughest challenges.

Fraudulent Activity Alert: Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the “intersystems.com” domain (ex: Jane.Doe@intersystems.com). InterSystems Corporation will not ask for your banking information as part of the recruitment process.

InterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category.

For more information about applicant rights under the United States law, please review our EEO information. Individuals who require accommodation in the job application process for a posted position may call +1 (617) 336-2541.

Senior Support Specialist Windsor, UK employer: InterSystems Corporation

At InterSystems, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Located in Windsor, UK, our team enjoys a collaborative environment with ample opportunities for professional growth and development, all while contributing to innovative solutions that tackle global challenges. Join us to be part of a company that values your contributions and supports your career journey.
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Contact Detail:

InterSystems Corporation Recruiting Team

Jane.Doe@intersystems.com

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Specialist Windsor, UK

Tip Number 1

Familiarise yourself with the specific technologies and tools that are commonly used in support roles at StudySmarter. This knowledge will not only help you during the interview but also demonstrate your proactive approach to understanding our operations.

Tip Number 2

Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.

Tip Number 3

Prepare for situational questions by thinking of examples from your past experiences where you successfully resolved customer issues. Being able to articulate these scenarios clearly will showcase your problem-solving skills and customer service orientation.

Tip Number 4

Research recent developments and challenges in the tech support industry. Being knowledgeable about current trends will allow you to discuss how you can contribute to overcoming these challenges at StudySmarter, making you a more attractive candidate.

We think you need these skills to ace Senior Support Specialist Windsor, UK

Customer Service Excellence
Technical Troubleshooting
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Team Collaboration
Adaptability
Conflict Resolution
Product Knowledge
Data Entry Accuracy
Empathy and Patience
Analytical Thinking
Multitasking Abilities

Some tips for your application 🫡

Understand the Role: Read the job description for the Senior Support Specialist position carefully. Make sure you understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in support roles. Use specific examples that demonstrate your problem-solving skills and ability to handle challenging situations.

Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the role and how your skills align with the company's mission. Be sure to mention any relevant achievements that showcase your capabilities.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at InterSystems Corporation

Research the Company

Before your interview, take some time to learn about InterSystems. Understand their mission, values, and the specific challenges they tackle. This knowledge will help you tailor your answers and show genuine interest in the role.

Prepare for Common Questions

Anticipate questions that may be asked during the interview, especially those related to your experience in support roles. Be ready to discuss how you've handled difficult situations and provided excellent customer service in the past.

Showcase Your Problem-Solving Skills

As a Senior Support Specialist, you'll need strong problem-solving abilities. Prepare examples of how you've successfully resolved issues in previous roles, highlighting your analytical skills and ability to think on your feet.

Ask Insightful Questions

At the end of the interview, be sure to ask thoughtful questions about the team, company culture, and expectations for the role. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.

Senior Support Specialist Windsor, UK
InterSystems Corporation
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  • Senior Support Specialist Windsor, UK

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-06-24

  • I

    InterSystems Corporation

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