Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Generate revenue by nurturing existing customer accounts and expanding relationships.
- Company: Join a world-class software company known for innovative remote access technology.
- Benefits: Enjoy competitive salary, hybrid work, pension scheme, and private health coverage.
- Why this job: Be part of a growing market with opportunities for professional development and teamwork.
- Qualifications: Experience in managing customer accounts, strong communication skills, and adaptability required.
- Other info: Opportunity to work with a globally recognized brand and contribute to customer success.
The predicted salary is between 28800 - 42000 £ per year.
Location: UK (Hybrid – Cambridge or London)
Type: Full Time
Salary: Competitive, with comprehensive benefits including a contributory pension, EV car leasing scheme, and private dental and medical cover.
InterSTEM is pleased to present a fantastic opportunity for a Junior Account Manager to join a world-class software company renowned for its pioneering remote access technology. This client’s products serve a global customer base, from non-technical home users to IT professionals in leading multinational enterprises.
About the Role:
In this role, you will focus on generating additional revenue within an existing customer portfolio by identifying and nurturing opportunities to expand usage, enhance satisfaction, and ultimately boost sales. This is a chance to work with a globally recognised brand in a growing market, with ample room for professional development.
Key Responsibilities:
- Manage a diverse range of SMB and enterprise accounts, establishing, nurturing, and expanding relationships.
- Identify and execute upsell and cross-sell strategies in close collaboration with internal teams.
- Consistently meet or exceed monthly expansion targets, ensuring ongoing customer satisfaction.
- Engage professionally and proactively with stakeholders, addressing their requirements and overcoming obstacles.
About You:
- Proven experience managing and growing existing customer accounts, ideally in a SaaS or related B2B environment.
- Strong communication, negotiation, and rapport-building skills.
- Organised, goal-driven, and adaptable, thriving in a fast-paced setting.
- Willingness to commute to the office for meetings as needed.
This is an excellent opportunity to be part of a forward-thinking company that values innovation, teamwork, and customer success. For more information and to apply, please contact InterSTEM.
Join a team committed to excellence and poised for continued growth.
Junior Account Manager employer: InterSTEM
Contact Detail:
InterSTEM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding their remote access technology will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare specific examples of how you've successfully managed and grown customer accounts in the past. Highlighting your achievements will showcase your capability to meet the role's requirements.
✨Tip Number 4
Stay updated on industry trends and challenges in the SaaS market. Being knowledgeable about the landscape will allow you to engage more effectively with stakeholders and position yourself as a valuable asset.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing customer accounts, particularly in a SaaS or B2B environment. Use specific examples that demonstrate your ability to grow accounts and meet targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, especially your communication and negotiation skills.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention any sales targets you exceeded or successful upsell strategies you implemented to illustrate your impact.
Research InterSTEM: Familiarize yourself with InterSTEM's products and their market position. Understanding their remote access technology will help you articulate how you can contribute to their growth and customer satisfaction.
How to prepare for a job interview at InterSTEM
✨Showcase Your Account Management Experience
Be prepared to discuss your previous experience managing customer accounts, especially in a SaaS or B2B environment. Highlight specific examples where you successfully grew accounts or improved customer satisfaction.
✨Demonstrate Strong Communication Skills
Since the role requires engaging with various stakeholders, practice articulating your thoughts clearly and confidently. Use examples from past experiences to illustrate your negotiation and rapport-building skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as overcoming obstacles or executing upsell strategies. Think of relevant scenarios from your past and how you navigated them successfully.
✨Research the Company and Its Products
Familiarize yourself with the company's remote access technology and its customer base. Understanding their products will help you speak more knowledgeably about how you can contribute to expanding usage and enhancing customer satisfaction.
