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- Tasks: Greet guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Join the vibrant team at Mercure Telford Centre Hotel, part of Aimbridge Hospitality.
- Benefits: Enjoy hotel discounts, flexible pay options, and access to gym facilities.
- Why this job: Be part of creating memorable dining experiences in a dynamic hospitality environment.
- Qualifications: Passion for customer service and strong communication skills are key.
- Other info: Flexible shifts available, perfect for students looking to gain experience.
The predicted salary is between 1200 - 1800 £ per month.
As Food and Beverage Assistant you will be responsible for ensuring that guests have a positive, first class dining experience. You will greet guests, take orders, serve food and drinks, and handle payments. You will be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you will always work with Aimbridge's four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
Responsibilities
- Greet guests, take orders, serve food and drinks, and handle payments
- Maintain a clean and organised dining area; restock supplies
- Assist with food preparation as needed and support the wider business
- Provide excellent customer service and demonstrate attention to detail
Qualifications / Skills
- Food and Beverage experience isn't essential for this role, but you will be passionate about providing an exceptional guest experience and living through our brand standards
- You will have strong communication skills and the ability to engage with guests in a friendly and professional manner
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel
- Attention to detail and ability to maintain a clean and organised dining area
- Flexibility to work varying shifts, including nights, weekends and holidays
As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Access to hotel gym facilities
- Staff meals on duty
- Free staff parking
Food & Beverage Assistant in Telford employer: Interstate Hotels & Resorts, Inc.
Contact Detail:
Interstate Hotels & Resorts, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Telford
✨Tip Number 1
Get to know the venue! Before your interview, pop by the hotel and check out the dining area. Familiarising yourself with the space will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate taking orders and handling payments. This will help you feel more at ease when interacting with guests during the interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've collaborated with others in past roles. Aimbridge values a supportive team environment, so highlighting your ability to work well with colleagues is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Aimbridge family. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Assistant in Telford
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for providing an exceptional guest experience. Share any relevant experiences or stories that highlight your customer service skills and how you embody our brand standards.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Food & Beverage Assistant. Highlight your ability to work in a team, your attention to detail, and any flexibility you have with shifts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Aimbridge!
How to prepare for a job interview at Interstate Hotels & Resorts, Inc.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings at the hotel. Being able to discuss dishes confidently will impress your interviewers and show that you're genuinely interested in providing a top-notch dining experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or going the extra mile for a guest, having specific stories ready will demonstrate your commitment to guest satisfaction.
✨Emphasise Teamwork
Since this role requires collaboration with other staff members, be ready to discuss your experiences working in a team. Highlight how you’ve supported colleagues in busy situations and contributed to a positive work environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. This shows respect for the role and the company, and it aligns with the professional image Aimbridge upholds in the hospitality industry.
