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- Tasks: Generate and convert new business while managing existing accounts for our hotel.
- Company: Join a vibrant hotel team focused on exceptional guest experiences.
- Benefits: Competitive salary, flexible hours, 30+ days holiday, and staff discounts.
- Why this job: Be part of a dynamic environment where your sales skills can shine.
- Qualifications: Experience in hospitality sales and strong communication skills are essential.
- Other info: Opportunity for industry-leading training and career development.
The predicted salary is between 36000 - 60000 £ per year.
As Hotel Sales Executive, you will proactively generate and convert new business to support the hotel's revenue and commercial objectives, while managing and growing existing accounts through regular contact and strong relationship building. You will handle sales leads from initial enquiry through to booking confirmation, ensuring a professional and seamless client journey, and organise and deliver site visits, hotel tours, and familiarisation (FAM) trips.
The role involves travelling locally to meet clients, attending networking events, and representing the hotel externally, alongside conducting market research and competitor analysis to identify trends and opportunities. You will maintain accurate records of sales activity, leads, and accounts to support forecasting and reporting, work closely with operational teams to ensure a smooth handover of confirmed business, and monitor and report on sales KPIs, pipeline activity, and overall revenue performance.
We are looking for someone with excellent communication skills to engage confidently with clients, vendors, and colleagues, both verbally and in writing. Strong organisational abilities are essential to manage multiple tasks, prioritise responsibilities, and work efficiently under pressure, while maintaining attention to detail and overseeing budgets and schedules. You should have a customer-focused mindset, able to anticipate client needs, deliver exceptional service, and resolve issues promptly.
Experience in event planning—including logistics, catering, and audio-visual requirements—is highly desirable, along with the ability to stay up to date with hospitality and event trends. Flexibility and a solution-oriented approach are key, allowing you to respond effectively to last-minute requests or unexpected changes.
What We’re Looking For
- Proven experience in Hospitality Sales, Conference & Events Sales, or a similar commercial role
- Outgoing, confident, and personable, able to build rapport quickly
- Strong organisational, administrative, and time-management skills
- Sales-driven mindset with effective negotiation and influencing abilities
- Proficient in Microsoft Word and Excel
- Able to work independently and collaboratively
- Flexible approach to working hours, including evenings and weekends
- Full UK driving licence and willingness to travel locally
- Desirable: Knowledge of Opera Sales & Catering, Fourth PMS, or other CRM systems
- Experience in hospitality marketing or event promotion
- Qualification in sales, events, or hospitality
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.
What We Offer
- Starting salary above the National Living Wage
- Industry-leading training and leadership development
- Flexible working opportunities
- Minimum of 30 days holiday (pro rata)
- Company sick pay
- Paid breaks and staff meals on duty
- Free staff parking
- Hotel discounts across our portfolio - up to 50% off food & beverage and spa
- Wagestream - access up to 40% of your pay as you earn it
- 24/7 access to our Employee Assistance Programme
Hotel Sales Executive in Eastbourne employer: Interstate Hotels & Resorts, Inc.
Contact Detail:
Interstate Hotels & Resorts, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Sales Executive in Eastbourne
✨Network Like a Pro
Get out there and mingle! Attend local networking events, trade shows, or hospitality fairs. The more people you meet, the better your chances of landing that Hotel Sales Executive role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, highlight your experience in hospitality sales and event planning. Share specific examples of how you've successfully managed accounts or organised events to impress them.
✨Follow Up Like a Boss
After meeting someone or attending an event, don’t forget to follow up! A quick email thanking them for their time can keep you on their radar and show your enthusiasm for the role.
✨Apply Through Our Website
We’ve got loads of opportunities waiting for you! Make sure to apply through our website to ensure your application gets the attention it deserves. Plus, it’s super easy!
We think you need these skills to ace Hotel Sales Executive in Eastbourne
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for providing exceptional guest experiences and how you embody our brand standards.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with the role of Hotel Sales Executive, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Interstate Hotels & Resorts, Inc.
✨Know Your Stuff
Before the interview, dive deep into the hotel’s offerings and recent news. Familiarise yourself with their unique selling points and any recent events or changes in the hospitality industry. This will not only show your enthusiasm but also help you tailor your responses to align with their goals.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully generated leads and converted them into bookings in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your sales-driven mindset and negotiation skills.
✨Build Rapport
Since relationship building is key in this role, practice engaging with your interviewer as if they were a client. Use open body language, maintain eye contact, and ask insightful questions about the hotel’s approach to client relationships. This will demonstrate your personable nature and ability to connect with clients.
✨Be Ready for the Unexpected
Given the dynamic nature of hospitality, be prepared to discuss how you handle last-minute changes or challenges. Share examples from your past experiences where you’ve successfully navigated unexpected situations, showcasing your flexibility and solution-oriented mindset.
