At a Glance
- Tasks: Lead the housekeeping team to ensure a spotless and welcoming environment for guests.
- Company: Join Aimbridge Hospitality, a global leader in the hospitality industry.
- Benefits: Enjoy hotel discounts, flexible pay options, and uncapped incentives.
- Other info: Be part of an inclusive team with excellent growth opportunities.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Attention to detail, management skills, and effective communication are essential.
The predicted salary is between 24000 - 30000 £ per year.
Location: Mercure Tunbridge Wells
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
- Free staff parking
A day in the life of… As Housekeeping Supervisor you will work closely with the Head Housekeeper by leading the housekeeping team and being a key member of the Hotel’s Management team. You will display a proactive and innovative approach to skill development and enhancement in your team while accurately assessing needs of the business in terms of staffing and ensure that a high standard of cleanliness is maintained and monitored throughout the hotel. You’ll co-ordinate constructively with both reception and reservations so that the day-to-day operational requirements are successfully delivered. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Attention to detail: it’s essential that you have a keen eye for detail to ensure that guest rooms and common areas are clean, tidy, and well-maintained.
- Management skills: You’ll play a key part in training and developing the team to ensure that they have the necessary skills and knowledge to provide excellent guest service. This includes providing regular feedback and coaching to staff members.
- Time management skills: in this busy role, you must be able to manage your time effectively to ensure that all rooms are cleaned within the allotted timeframe.
- Communication skills: You should be able to communicate effectively with other hotel staff and guests, including receiving and responding to guest requests and inquiries.
Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Housekeeping Supervisor in Pembury employer: Interstate Europe Hotels & Resorts
Aimbridge Hospitality EMEA is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. With industry-leading training opportunities, generous hotel discounts, and a commitment to financial wellbeing through innovative pay options, employees at Mercure Tunbridge Wells enjoy a supportive environment where their contributions are recognised and rewarded. Join us to be part of a diverse team dedicated to creating memorable guest experiences in a dynamic hospitality setting.
Contact Details:
Interstate Europe Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Pembury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Aimbridge or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've led teams or improved cleanliness standards. We want to see your passion for guest experience shine through!
✨Tip Number 3
Be proactive! If you’re keen on a role, don’t just wait for job postings. Reach out directly to the hotel’s management team via LinkedIn or email to express your interest and ask about potential opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Aimbridge. Let’s make that first impression count!
We think you need these skills to ace Housekeeping Supervisor in Pembury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about providing exceptional guest experiences and being part of our team.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in housekeeping and management. Use keywords from the job description to show us you’ve got what it takes to excel in this role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Interstate Europe Hotels & Resorts
✨Know the Company Inside Out
Before your interview, take some time to research Aimbridge Hospitality and their values. Understand their commitment to a 'people first' approach and how they connect great people to great experiences. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Prepare examples from your past experience where your keen eye for detail made a difference. Whether it was ensuring rooms were spotless or identifying areas for improvement, be ready to discuss how you maintain high standards in cleanliness and guest satisfaction.
✨Demonstrate Your Management Skills
Think about specific instances where you've successfully trained or developed a team. Highlight your ability to provide constructive feedback and coaching. Aimbridge values leadership, so showcasing your management skills will set you apart as a candidate who can lead the housekeeping team effectively.
✨Practice Effective Communication
Communication is key in this role, so prepare to discuss how you've handled guest requests and collaborated with other departments. Share examples that demonstrate your ability to communicate clearly and effectively, ensuring smooth operations and a positive guest experience.
