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- Tasks: Help create unforgettable events by managing logistics and providing top-notch customer service.
- Company: Join Aimbridge Hospitality, a global leader in the hospitality industry.
- Benefits: Enjoy hotel discounts, flexible pay options, and industry-leading training opportunities.
- Why this job: Be part of a dynamic team that values your passion for hospitality and guest experiences.
- Qualifications: Strong communication skills and a love for customer service are essential.
- Other info: Flexible hours and a chance to grow in an inclusive environment.
The predicted salary is between 20000 - 25000 £ per year.
Location: Mercure Brighton Seafront Hotel
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
A day in the life of… As a Meeting and Events Assistant, you'll be a key player in making sure all events and conferences run smoothly. Your duties will include managing logistical tasks that enhance the guest experience and support event staff, including:
- Setting up conference and event rooms and managing equipment
- Providing excellent customer service
- Serving food and beverages
- Maintaining high standards of service and presentation
- Preparing tea/coffee breaks with appropriate refreshments
- Addressing guest requests and special requirements
- Keeping all working areas clean and tidy throughout the events
What do we need from you?
- A passion for hospitality and customer service
- Excellent organisational, technical, and interpersonal skills, focused on delivering a first-class event every time
- Strong communication skills to liaise with clients, suppliers, and relevant departments
- Attention to detail, multitasking ability, and strong customer service skills
- A practical, hands-on approach to conference and event room set-ups
- The ability to work efficiently to tight deadlines and manage last-minute changes
- Flexibility to work varied hours, including weekends
- Knowledge of health and safety regulations, including manual handling procedures
Most importantly, to be successful in this role you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.
So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.
Meeting and Events Porter employer: Interstate Europe Hotels & Resorts
Contact Detail:
Interstate Europe Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and Events Porter
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Mercure Brighton Seafront Hotel and its facilities. This will help you feel more confident during interviews and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Show off your skills! Prepare for practical assessments by practising your organisational and customer service skills. Think about how you would handle different event scenarios and be ready to share your ideas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Aimbridge team and ready to dive into the hospitality world.
We think you need these skills to ace Meeting and Events Porter
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. We want to see that you're genuinely excited about creating memorable experiences for our guests!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We’re looking for those excellent organisational and customer service skills, so don’t hold back!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Meeting and Events Porter role. Share specific examples of how you've excelled in similar situations before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Interstate Europe Hotels & Resorts
✨Know the Venue Inside Out
Before your interview, take some time to research the Mercure Brighton Seafront Hotel. Familiarise yourself with its layout, facilities, and the types of events they host. This will not only show your genuine interest but also help you answer questions about how you would handle specific situations during events.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond for a guest or resolved a difficult situation. This is crucial for a role that focuses on enhancing guest experiences.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and stay organised, especially under pressure. You might be asked about how you would handle last-minute changes during an event, so having a clear strategy in mind will impress your interviewers.
✨Ask Insightful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you’ll be working on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.