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- Tasks: Ensure guests enjoy a top-notch experience at our leisure facilities.
- Company: Join Aimbridge Hospitality, a leader in the hospitality industry.
- Benefits: Enjoy hotel discounts, flexible pay, and access to gym facilities.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be part of a team that values people and creates memorable experiences.
- Qualifications: Excellent customer service skills and a passion for hospitality.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Location: Mercure Leeds Parkway
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Access to hotel gym facilities
- Free staff parking
A day in the life of… As a Hotel Leisure Club Attendant you’ll be responsible for ensuring that guests have a comfortable and enjoyable experience at the hotel's leisure facilities. You’ll be knowledgeable about the different services and amenities offered and be able to provide assistance and guidance to guests as needed. Each day you can be tasked with setting up equipment, monitoring guest usage, and performing basic maintenance tasks. Excellent customer service skills are essential, as you’ll provide a welcoming and friendly environment for guests. This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you? Customer Service Skills: You need to have excellent customer service to
Leisure Club Attendant employer: Interstate Europe Hotels & Resorts
Contact Detail:
Interstate Europe Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Attendant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Aimbridge Hospitality and their values. This way, you can show how your vibe matches theirs, making you a perfect fit for the Leisure Club Attendant role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for customers. Share these stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows that you’re serious about the position and respect the opportunity to join our team at Mercure Leeds Parkway.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It’s a nice touch that keeps you fresh in our minds and shows your enthusiasm for the Leisure Club Attendant position.
We think you need these skills to ace Leisure Club Attendant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re genuinely excited about creating great experiences for our guests!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Leisure Club Attendant role. We love seeing how your background aligns with what we’re looking for!
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We’re all about connecting with great people, so let us know what makes you unique and how you can contribute to our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Interstate Europe Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understanding their 'people first' approach will help you align your answers with what they’re looking for in a Leisure Club Attendant.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you create a welcoming environment for guests.
✨Familiarise Yourself with Leisure Facilities
Brush up on the types of leisure facilities typically found in hotels. Knowing about gym equipment, spa services, and general maintenance tasks will show that you’re proactive and knowledgeable, which is a big plus.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones about the team culture or training opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.