Aimbridge Hospitality is seeking a Guest Service Assistant for Holiday Inn Express London-Excel. You will greet guests, assist with check-in and check-out, handle inquiries, and manage reservations to ensure a seamless stay.
You will maintain a welcoming front desk, provide local information, and support colleagues to deliver a first-class guest experience. Strong communication, organisation, and basic IT skills are essential.
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Guest Experience Specialist - Front Desk & Reservations in East Ham employer: Interstate Europe Hotels & Resorts
As a leading hospitality brand, we pride ourselves on fostering a supportive and dynamic work environment in Willerby, where our Head of Housekeeping & Guest Experience can thrive. Our commitment to employee growth is reflected in our industry-leading benefits, comprehensive training programmes, and a culture that values teamwork and excellence in guest service. Join us to be part of a team that not only prioritises exceptional cleanliness standards but also invests in your professional development and well-being.
Contact Details:
Interstate Europe Hotels & Resorts Recruitment Team
