Aimbridge Hospitality operates a Front Office team focused on delivering a seamless guest experience at check-in and check-out, while maximizing occupancy and upselling hotel services. You will keep the Front Office Manager informed of guest feedback and collaborate across departments to uphold our standards.
The role requires strong communication, organisational skills, and attention to detail, with basic IT and hotel software familiarity (Opera/Fidelio) as a plus.
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Front Office Guest Experience Specialist in Cardiff employer: Interstate Europe Hotels & Resorts
As a leading hospitality brand, we pride ourselves on fostering a supportive and dynamic work environment in Willerby, where our Head of Housekeeping & Guest Experience can thrive. Our commitment to employee growth is reflected in our industry-leading benefits, comprehensive training programmes, and a culture that values teamwork and excellence in guest service. Join us to be part of a team that not only prioritises exceptional cleanliness standards but also invests in your professional development and well-being.
Contact Details:
Interstate Europe Hotels & Resorts Recruitment Team
