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- Tasks: Ensure guest safety, conduct audits, and support hotel operations during night shifts.
- Company: Reputable hotel management company in the UK with a focus on guest care.
- Benefits: Competitive pay, career development opportunities, and a dynamic work environment.
- Why this job: Lead hotel operations at night and make a difference in guest experiences.
- Qualifications: Strong leadership, customer service skills, and knowledge of hotel policies.
- Other info: Great opportunity for growth across various departments.
The predicted salary is between 30000 - 42000 £ per year.
A hotel management company in the UK is seeking a Night Supervisor responsible for ensuring the safety and security of guests during the night, conducting nightly audits, and supporting various hotel operations.
The ideal candidate will possess strong leadership and customer service skills, be organised, and familiar with hotel policies.
This unique role offers development opportunities across departments for candidates who are comfortable with night shifts.
Night Supervisor: Lead Hotel Operations & Guest Care in Brighton employer: Interstate Europe Hotels & Resorts
Contact Detail:
Interstate Europe Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Supervisor: Lead Hotel Operations & Guest Care in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work night shifts. They can give you insider info on what it’s really like and might even help you land an interview.
✨Tip Number 2
Show off your leadership skills during interviews. Be ready to share examples of how you've handled tough situations or led a team. This will show that you're the right fit for the Night Supervisor role.
✨Tip Number 3
Prepare for those tricky questions about guest care. Think of scenarios where you’ve gone above and beyond for customers. This will highlight your customer service skills and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Night Supervisor: Lead Hotel Operations & Guest Care in Brighton
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've successfully managed teams or projects in the past, especially in a customer service environment.
Be Organised and Detailed: Since this role involves conducting nightly audits and supporting hotel operations, it's crucial to demonstrate your organisational skills. Use clear examples in your application that showcase your attention to detail and ability to manage multiple tasks.
Familiarise Yourself with Hotel Policies: Before applying, brush up on common hotel policies and procedures. Mentioning your familiarity with these in your application will show us that you're serious about the role and understand the industry.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Interstate Europe Hotels & Resorts
✨Know Your Hotel Policies
Familiarise yourself with the hotel’s policies and procedures before the interview. This will not only show your commitment but also help you answer questions confidently about how you would handle various situations during your night shifts.
✨Showcase Leadership Skills
Prepare examples of how you've demonstrated leadership in previous roles. Whether it’s managing a team or resolving guest issues, having specific anecdotes ready will highlight your capability to lead hotel operations effectively.
✨Emphasise Customer Service Experience
Since this role involves guest care, be ready to discuss your customer service experience. Think of scenarios where you went above and beyond for guests, as this will illustrate your dedication to providing excellent service during the night.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to guest safety at night or opportunities for development across departments. This shows your interest in the role and helps you gauge if it’s the right fit for you.
