At a Glance
- Tasks: Ensure guests enjoy a top-notch dining experience by serving food and drinks.
- Company: Join Aimbridge Hospitality, a leader in connecting people with amazing experiences.
- Benefits: Enjoy hotel discounts, flexible pay options, and access to gym facilities.
- Other info: Flexible shifts and opportunities for growth in a dynamic environment.
- Why this job: Be part of a vibrant team and make guests smile every day.
- Qualifications: Passion for customer service and strong communication skills are key.
The predicted salary is between 20000 - 25000 € per year.
Location: The West Cliff Hotel Bournemouth
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Access to hotel gym facilities
- Staff meals on duty
- Free staff parking
- Staff discounts on spa, food & drink.
A day in the life of… As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.
What do we need from you?
- Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
- You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
- Attention to detail and ability to maintain a clean and organised dining area
- Flexibility to work varying shifts, including nights, weekends and holidays.
Food & Beverage Assistant in Bournemouth employer: Interstate Europe Hotels & Resorts
At Aimbridge Hospitality EMEA, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises our people and their growth. Located in the beautiful West Cliff Hotel Bournemouth, our team enjoys industry-leading benefits, including extensive training opportunities, generous discounts, and a supportive environment that fosters collaboration and excellence in guest service. Join us to be part of a dynamic team where your contributions are recognised and rewarded, making every day a meaningful experience.
Contact Detail:
Interstate Europe Hotels & Resorts Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Bournemouth
✨Tip Number 1
Get to know the venue! Before your interview, pop by The West Cliff Hotel and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your people skills! Since this role is all about providing a top-notch guest experience, try role-playing with a friend. It’ll help you feel more confident when chatting with guests during your interview.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires working various shifts, so think of examples from your past where you’ve adapted to changing situations. This will highlight your agility and teamwork.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it gives you a chance to stand out right from the start!
We think you need these skills to ace Food & Beverage Assistant in Bournemouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for providing an exceptional guest experience shine through. We want to see that you’re genuinely excited about the role and ready to contribute to our team!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience or skills that align with the Food & Beverage Assistant role. Even if you don’t have direct experience, showcase your customer service skills and teamwork abilities.
Be Professional Yet Friendly:In your written application, strike a balance between professionalism and friendliness. We’re looking for someone who can engage with guests in a warm manner, so let your personality come through while keeping it polished.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Aimbridge family!
How to prepare for a job interview at Interstate Europe Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understanding their 'people first' approach and commitment to guest experiences will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation with grace. This will demonstrate your passion for providing exceptional service.
✨Be Ready to Discuss Teamwork
Collaboration is crucial in this role. Think of instances where you successfully worked as part of a team, especially in fast-paced environments. Highlight how you supported your colleagues and contributed to a positive atmosphere.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aimbridge values professionalism, so showing that you can present yourself well will reflect positively on your application.
