At a Glance
- Tasks: Ensure guest safety, prepare breakfast, and provide top-notch customer service during night shifts.
- Company: Join Aimbridge Hospitality, a global leader in the hospitality industry with a people-first approach.
- Benefits: Enjoy hotel discounts, flexible pay options, and access to industry-leading training and development.
- Other info: Unique role with opportunities across various departments and a supportive work environment.
- Why this job: Be part of a dynamic team, making guests' stays enjoyable while developing your skills.
- Qualifications: Strong attention to detail, good communication, and excellent customer service skills required.
The predicted salary is between 22000 - 26000 € per year.
Location: AC Marriott Belfast
Who are we? Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.
What is in it for you? As part of the Aimbridge team, you will have access to industry leading benefits that include:
- Industry leading training and leadership development opportunities
- Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
- Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
- 24/7 access to our employee assistance programme
- Uncapped incentives to reward you for your contributions
- Staff meals on duty
A day in the life of… As a Nightshift Team Member you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at nights. You will also ensure the minimum of 2 security checks at regular intervals with emphasis on security, and fire safety. You will help prepare breakfast for 6am, daily and liaise with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner. As an integral part of night time operations in the hotel, your role extends beyond the front desk! You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first class customer service skills and exemplary teamwork skillset. This role is unlike any other in our hotel and offers development opportunities across all departments. You’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.
What do we need from you?
- Strong attention to detail: As Nightshift Team Member, you must have a keen eye for detail to ensure that all areas of the property are clean and presentable.
- Good communication skills: You’ll have strong communication skills to interact with guests and staff members effectively. You may also need to report any issues or incidents to the appropriate authorities.
- Customer service skills: You should possess good customer service skills to assist guests with their needs and ensure that they have a comfortable and pleasant stay. You’ll need to be approachable, friendly, and able to handle any guest complaints or requests.
- Ability to work overnight shifts: It goes without saying, but you must be able to work late-night and early-morning shifts as the role typically involves working during the night-time hours.
Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel.
At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.
Hotel Nightshift Team Member in Belfast employer: Interstate Europe Hotels & Resorts
Aimbridge Hospitality EMEA is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. With industry-leading training opportunities, generous hotel discounts, and a supportive environment, team members can thrive both personally and professionally while enjoying the unique experience of working in the dynamic hospitality sector in Belfast.
Contact Detail:
Interstate Europe Hotels & Resorts Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Nightshift Team Member in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for the Nightshift Team Member role at AC Marriott Belfast. Showing initiative can really set you apart from the crowd.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for a guest or resolved a tricky situation. We love to hear about your experiences!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows that you’re genuinely interested in the position and appreciate the opportunity to chat with us.
We think you need these skills to ace Hotel Nightshift Team Member in Belfast
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through! We love to see candidates who are genuinely excited about creating great experiences for guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the Nightshift Team Member role. Focus on your attention to detail, communication skills, and any previous customer service experience.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Interstate Europe Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Aimbridge Hospitality and their values. Understanding their 'people first' approach and commitment to customer service will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Nightshift Team Member, you'll need to demonstrate excellent customer service skills. Prepare examples from your past experiences where you successfully handled guest complaints or provided exceptional service, as this will show you’re ready for the role.
✨Highlight Attention to Detail
Since attention to detail is crucial in this role, think of specific instances where your keen eye made a difference. Whether it was ensuring cleanliness or spotting potential issues, sharing these stories will illustrate your suitability for the position.
✨Prepare for Nightshift Questions
Be ready to discuss your ability to work overnight shifts. Think about how you manage your time and energy during late hours, and be honest about your comfort level with the nightshift lifestyle. This will show that you’re serious about the role.
