People Operations and Insights Partner

Intersect MBO is the member-based organization that underpins Cardano’s decentralized governance. Formed to ensure that the Cardano ecosystem remains community-led and self-sustaining, Intersect acts as both a convenor and enabler, connecting developers, Delegated Representatives (DReps), project teams, and members to collectively shape the blockchain’s future.

Through its committees, working groups, and open membership model, Intersect develops governance frameworks, coordinates ecosystem initiatives, and supports transparency across technical, strategic, and financial domains. Intersect operates independently of Cardano’s founding entities; IOG, EMURGO, and the Cardano Foundation, while collaborating closely with them and our broader membership to deliver on Cardano’s long-term vision.

At its core, Intersect is about community governance in action, giving the people who build and use Cardano the power to guide its direction. As a member-based organization, Intersect’s effectiveness depends on its ability to coordinate complex governance processes, support elected bodies, and ensure timely, well-informed decision-making. Strong executive support is a critical part of enabling this at scale.

The role involves supporting day-to-day people operations, people projects, and workforce data and reporting. This is a hands-on, mid-level role ideal for someone who has worked in startups or fast-growing environments and enjoys bringing structure, clarity, and insight to People operations from the ground up.

As People Operations & Insights Partner, you will be responsible for the day-to-day running and improving the operational people & culture backbone of Intersect. You will:

• Own day-to-day People operations items and employee lifecycle delivery
• Lead and deliver defined People projects end-to-end
• Take accountability for people data, reporting and insights
• Support hiring delivery and candidate experience
• Work closely with our Core Ops teams to ensure cross-dept delivery

Key Responsibilities include:

People Operations at Intersect is hands-on and collaborative, with day-to-day communication happening openly and informally across the organisation.

• Own and maintain accurate headcount and workforce records, ensuring clarity across roles, contracts and status changes
• Manage core employee lifecycle processes, including onboarding, offboarding, probation and role changes
• Act as a first point of contact for People-related queries
• Provide clear, timely and pragmatic People guidance in a fast-moving, startup environment
• Maintain and organise People documentation, templates and records
• Proactively identify opportunities to improve how People queries and requests are raised internally

This role will help shape the evolution of the People function through hands-on project work and thoughtful improvement. Examples of projects include:

• Improving onboarding and induction experience
• Benefit offerings and development initiatives
• Supporting performance review cycles and related documentation
• Creating or refining People playbooks, templates and internal guidance
• Supporting implementation or optimisation of People tools and systems

This role will ensure hiring is well-run, consistent and thoughtfully supported by the People team.

• Coordinate end-to-end hiring delivery across functions
• Support role scoping, interview processes and candidate experience
• Manage interview scheduling, feedback loops and offer coordination
• Maintain clear hiring trackers and documentation

This role will help ensure People Team decisions are grounded in insight, not assumption.

• Own People data hygiene and reporting cadence
• Maintain visibility over core People metrics
• Translate data into clear, practical insight
• Use data to highlight patterns, risks or opportunities
• Support the ongoing development of lightweight, sustainable reporting

Qualifications and attributes include:

• At least 5+ years’ experience in People / HR roles
• Demonstrated experience owning or contributing to People data and reporting
• HR tech savvy - experience working with HRIS, EOR and ATS techstacks
• Comfortable operating in startup or scale-up environments
• Able to work autonomously, manage competing priorities and follow work through to completion

Compensation at Intersect is informed by role archetypes, scope, and accountability, and benchmarked against comparable global nonprofit and Web3 roles. This is a remote-first position, with some expectations of travel when required.

The suitable candidate will be selected through a three-stage recruitment process.