Lyreco, Head Office in Telford, is hiring a Customer Service Team Leader to coach a team of 10-15 Advisors within the WISE Customer Care Team. The role focuses on delivering outstanding customer experiences across calls, emails and live chat.
You will monitor performance, provide regular feedback, drive service and quality targets, and use data to identify improvements. The position offers a Monday–Friday schedule and a supportive, fast-paced environment.
Customer Care Team Leader: Inspire & Elevate Service in Telford employer: Intersafe
Intersafe offers a supportive work environment that empowers employees to excel in their roles. The company provides comprehensive training for new hires, ensuring they are well-prepared for their responsibilities. With competitive salaries and generous holiday allowances, Intersafe values the well-being and professional growth of its staff.
